Cannot connect to router

[darxide]

I have a Linksys BEFSR41 (Version 4.0) wired router and I'm not able to connect to it. It's been in storage (top shelf of a closet) for the last two years and when it when it was last used it worked like a pro.

I used the router setup utility downloaded from the Linksys website to install it and when it gets to the final step it says that it cannot connect to the router. Trying to go to 192.168.1.1 results in a (very long) network timeout.

I have reset the router several times (holding in the reset button for more than 10 seconds) and have had no results. All of the lights on the front of the router act normally.

I have already checked and I am set up to obtain network IP Addresses automatically rather than assigning a static one to my nic.

Any help appreciated,
~Darxide

 

[DelJo63]

set your PC nic card to use DHCP for both the IP and DNS addresses;

View Network connections
right click on Lan Connection->Properties

scroll to TCP/IP; click the Property button and make the selection
click ok to save and close

disconnect from the router; wait 30 sec and then recable

wait 30 sec and then run->CMD

enter ipconfig /all
to see the settings acquired from the router

if ping www.google.com returns timings and no timeouts, you're done

 

[darxide]

There are no options for DHCP in the TCP/IP settings dialog.

 

[DelJo63]

has to be;

see the attachment

 

[darxide]

See attachments

 

[DelJo63]

ok ok --- Automatically IS DHCP, sorry for the confusion.

so, what's the results from ipconfig /all and ping google?

 

[darxide]

Network timeout. Same as before. Setup cannot find router and 192.168.1.1 times out.

 

[DelJo63]

please attach the file created by:

run->cmd

ipconfig /all >MYTCP.TXT​

it will be located at
\documents and settings\yourLoginId\

 

[darxide]

This is while connected to the DSL modem, not the router:



Windows IP Configuration

Host Name . . . . . . . . . . . . : nobody
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC
Physical Address. . . . . . . . . : 00-1F-E2-5D-5D-F7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.64
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DNS Servers . . . . . . . . . . . : 192.168.1.254
Lease Obtained. . . . . . . . . . : Tuesday, May 05, 2009 3:43:10 PM
Lease Expires . . . . . . . . . . : Wednesday, May 06, 2009 3:43:10 PM



Should be mentioned that my wife just got home with a brand new router (same mode, v 4.3 though) and it does the same thing. I've tried setting it up on her computer as well (it's running Vista) and it also tells me cannot contact router.

 

[DelJo63]

This is while connected to the DSL modem, not the router:



Windows IP Configuration

Host Name . . . . . . . . . . . . : nobody
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC
Physical Address. . . . . . . . . : 00-1F-E2-5D-5D-F7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.64
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DNS Servers . . . . . . . . . . . : 192.168.1.254
Lease Obtained. . . . . . . . . . : Tuesday, May 05, 2009 3:43:10 PM
Lease Expires . . . . . . . . . . : Wednesday, May 06, 2009 3:43:10 PM



Should be mentioned that my wife just got home with a brand new router (same mode, v 4.3 though) and it does the same thing. I've tried setting it up on her computer as well (it's running Vista) and it also tells me cannot contact router.

OK your Modem has routing and the router is at the Default Gateway . . . . . . . . . : 192.168.1.254

connecting a router to the modem *MUST* not be on the same 192.168.1.* network.

disconnect from the Modem,
disconnect the router from the modem and
connect the PC to the router;

you should be able to PING 192.168.1.1
if so, use your browser with http: // 192.168.1.1
login and change the router address to 192.168.0.1
save the settings and you will get disconnected -- continue
by accessing it again http: // 192.168.0.1
and login again

enable DHCP if not already set
now set the dhcp range from 192.168.0.2 to say 192.168.0.10
set a new admin password
save the settings (it will disconnect again)

now ping 192.168.0.1

if that runs, connect your router back to modem

in 30 seconds you can ping www.google.com

 

[darxide]

I had actually already done all of that and it didn't work. What DID work was setting the DSL modem to Bridged Ethernet mode.

All is well now. Thanks for your help =)