Cannot cut/copy/paste/delete files, Items in the Control Panel are inaccessible

By dbruce3
Dec 8, 2008
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  1. I have been unable to cut, paste, copy, or delete any files/folders (drag and drop also). However, the functions do work for text applications.
    -Right click menu has no display whatsoever of "cut", "copy", "paste", "delete" options.
    -When a file is dragged and dropped, the drop action is ignored

    When attempting to find the cause of the problem, I have noticed that items in the control panel such as the "System" icon and "User Accounts" are inaccessible.
    -When I click on these icons, nothing happens at all
    -When I select "Folder Options," the computer loads for a second, then a Windows Explorer error message comes up saying it needs to close. Then the explorer task bar restarts itself.

    I hope you can help me figure out what is going on here with these errors and thanks in advance for your efforts. I completed the 8-step instructions you posted and I am attatching the three logs from Hijack This, Super Anti-Spyware, and Malwarebytes.

    Attached Files:

  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +32

    I'm working on the Hijackthis log- the others are clean.

    Is this your ISP or company network?
    You also show loading:
    Change the following Services Startup Type from Automatic to Manual:
    Start> Run> services.msc> right click on each>> Properties> Change Startup Type to Manual:
    We need to uninstall these.
    Reboot the computer after making these changes. Let me know what, if anything, has changed.

    By the way, I have a Dell Computer. My Services are set as I am telling you to change yours. Dell would like us to load and carry around everything they put on out systems. But most either doesn't need to stsart at all or can be manually started IF needed.
  3. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,281   +153

    update... (as Howard's post is now a year-and-a-half-old)

    PunkBusters is required these days for a quite a few different online games. And I'm guessing the OP downloaded/installed it.

    OP can go to PunkBuster's web site to check the list of all games currently requiring it (to see if they still play all of them and need it) as well as check for any PunkBuster updates. To remove, i believe there should be something in Add/Remove programs
  4. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +32

    If you read the description of the problems this user is having, I thought it was in his best interest to remove as much as possible that could be causing ANY of the system problems,
  5. inachu

    inachu Newcomer, in training

    I hope this works but what you need to google is TASKBARFIX it makes you able to copy and paste again. Here is the code for it and save it as a batch file:
    'xp_taskbar_desktop_fixall.vbs - Repairs the Taskbar when minimized programs don't show.
    '- IT SUPPORT

    If you think you just have IE problems you can just use this batch file:
    (tested only on WINDOWS XP)
    after the above fixes now use CC cleaner and hijack this and remove any and all temp files from c:\windows\temp and also from C:\document and settings\username\local settings\temp

    You may also want to disable system restore as well.
  6. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +32

    Please do not suggest a 'fix' before we can find out why it's broken!
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