I have been unable to cut, paste, copy, or delete any files/folders (drag and drop also). However, the functions do work for text applications. -Right click menu has no display whatsoever of "cut", "copy", "paste", "delete" options. -When a file is dragged and dropped, the drop action is ignored When attempting to find the cause of the problem, I have noticed that items in the control panel such as the "System" icon and "User Accounts" are inaccessible. -When I click on these icons, nothing happens at all -When I select "Folder Options," the computer loads for a second, then a Windows Explorer error message comes up saying it needs to close. Then the explorer task bar restarts itself. I hope you can help me figure out what is going on here with these errors and thanks in advance for your efforts. I completed the 8-step instructions you posted and I am attatching the three logs from Hijack This, Super Anti-Spyware, and Malwarebytes.