Cannot Install/Uninstall any Programs

By casec
Feb 4, 2009
  1. Hi,

    My computer has been a bit of a headache lately. My most recent problem is that I cannot install or uninstall any programs. When I download anything from the internet when it gets ready to run the install program my computer locks up. It also locks up when I try to uninstall things.

    Also, recently I have noticed problems with my DVD burner, not sure if it is related or not but I tried to burn a DVD today and got errors.

    I am running Windows XP with SP3, the problem seemed to start when I had trouble downloading the latest version of Itunes.

    I read another post with the same title as this one and did the instructions there, but had a different Hijackthis log. Here are the results...

    View attachment 42717

    Any help is greatly appreciated!!


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