Greetings all. I am happy to be a part of this forum board. Okay, let me cut to the chase. Earlier in the week, my boss accidentally WIPED his laptop while trying to do a system restore. As expected, he called on me to try and help him reinstall all of his programs, which included Microsoft Office 2007. Since he did not have his original product key, he had to go buy another copy. So while I waited for him to do so, I went ahead and set up his Outlook Express and linked it with his NetWest email account, which went smoothly. He can send and recieve email through it without problems. Now here comes my issue. Today, I installed Microsoft Office 2007 and attempted to setup Outlook for him, as he prefers it over Express. However, it does not seem to be working. I made sure all of the information entered was correct, including the ports. I also disabled his antivirus and firewall. I've even deleted all of his old profiles and created new ones. Yet the issue is the same. While he can still receive and send messages with Express, he can only send e-mails with Outlook (but not receive), even though they both have the exact same information. Case in point, when I send an e-mail from my personal account to my bosses, Express will receive the email, but not Outlook (again, even though they both have the exact same information entered). I have searched high and low on the "internets" to find a solution, but have not been able to. Therefore, I look to you fine people. Can ya's helps me please?