Can't access web configuration page

By Dendo
Nov 28, 2004
  1. I'm trying to install a wireless network for the very first time. I have cable modem service and I've installed my AirLink Wireless router without any problems. I can browse the web and access my e-mail fine through the router. My only problem is that I can't access the router's web configuration page. When I try to open it using IE, I get a "The page cannot be displayed" error page. (I want to be able to activate the WEP security, etc.)

    I e-mailed technical support, and they said that it was probably my firewall causing the problem. I'm using Zone Alarm firewall and I shut it down and then tried to access the router configuration page again . . . . didn't work. (The Windows XP firewall is also disabled.) Any ideas? :confused:
  2. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

    Welcome to TechSpot

    Did you try to enter that webpage as e.g. or whatever number as per your manual?
  3. poertner_1274

    poertner_1274 secroF laicepS topShceT Posts: 4,172

    you might also try resetting the router itself. I had this problem when I first got mine, somehow the router maintenance page got changed and I didn't know what it was, a simple reset of the router and I went right to it. Just look through your manual for the hard reset button.

    :wave:Welcome to TechSpot:wave:
  4. Dendo

    Dendo TS Rookie Topic Starter

    Yes, I entered the webpage exactly as listed in the manual. I'm gonna try doing a hard reset on the router like you suggested. Thanks for the replies!
  5. skaowili

    skaowili TS Rookie

    Now this may sound stupid but here goes, Im not familiar with that wireless router. Im assumming (slam me if Im way off base) that this wireless router still has a uplink port and a wan/internet port. Is it possible the cable modem is plugged into the wrong port?
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