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Can't connect to Internet even with new drivers

By derek0000
Mar 25, 2013
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  1. Hello, I have a Dell desktop PC purchased in 2009 that works great except it will not connect to the internet anymore. I run Windows 7 and have tried enabling DHCP under adapter properties but to no avail. Also installed latest driver (Realtek PCIe GBE Family Controller) and still won't work. When I try ipconfig/remove and renew, it returns "the operation failed as no adapter is in the state permissible for this operation." Below is ipconfig/all:

    C:\Windows\system32>ipconfig/all
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : StudioXPS9000
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Broadcast
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Tunnel adapter Teredo Tunneling Pseudo-Interface:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Any help would be greatly appreciated!
     
  2. SNGX1275

    SNGX1275 TS Forces Special Posts: 12,657   +323

    I think a first step here is to go to Device Manager and remove any/all network adapters you see there, and then reboot.

    Second step would be to get the network adapter driver from Dell's site for your dell desktop and Windows 7.

    If step 2 is able to be done (like they don't have a win 7 driver for it) you should still see something in Device Manager even if you don't have a proper driver for it. Windows should be able to give you a hardware ID for it, google that and get the Win 7 driver from the chipset provider/manufacturer.
     
  3. jobeard

    jobeard TS Ambassador Posts: 13,476   +329

    fyi: the ipconfig options are {release, renew, flushdns} remove is invalid

    the Node Type . .: Broadcast should work, but historically Type Hybrid works much better.

    use an admin login, run REGEDIT and change
    Code:
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetBT\Parameters\]
    "DhcpNodeType"=dword:00000001
    "NodeType"=dword:00000008
    Disconnect the ethernet cable, wait 30 seconds and the reconnect.
    Wait another 30 seconds and retry ipconfig /all
     


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