Can't connect to Internet on Windows 7 Ultimate

By trenzador
Dec 18, 2011
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  1. Ok.please help. This is a tough one. I have just installed a fresh copy of windows 7ultimate. I am setup and now I want internet. I can see the connection I want. Sky internet. But everytime I try to connect it returns can't connect message. I know for sure there is nothing wrong with the router nor the password. I have been going over this for 2 days now.

    I have tried to play with many settings but nothing is working.

    I have the tcp/ip set to obtain automatically.
    I have exellent signal strength.
    No antivirus installed yet.
    Tried with firewall on andoff.

    Please help.
  2. jmjsquared

    jmjsquared TechSpot Enthusiast Posts: 145

    -- Is it a 32- or 64-bit system?
    -- Did you use the manufacturer's network adapter drivers or native Win 7's? In
    some cases, Win7's are troublesome.
    -- Have you tried uninstalling the adapter with Device Manager, deleting all driver
    files and, then, re-installing with MANUFACTURER's drivers?
    -- Is "Automatically detect setttings" checked in Control Panel> Internet Options>
    Connections> LAN Settings ?
    -- Since, of course, you are attempting to connect to your own network, are you
    entering the correct, case-sensitive Key Code in the WEP/WPA dialog window?
    -- Despite the not-connected message, have you tried to open Internet Explorer
    and run the Diagnose Connection Tool?

    What other software have you installed that may be interfering?


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