can't ctrl alt delete

By yodjone
Oct 1, 2006
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  1. can't control alt del, perhaps got some other nasties on system also, got virus scanner / firewall but perhaps not the best of them

    any other nasties you can identify would be appreciated

    log included
  2. yodjone

    yodjone Newcomer, in training Topic Starter

    hmm nevermind fixed the ctrl alt del bug, ran msconfig and stopped some dodgy outlook. e x e file from running, works now

    still, anything else bad i need to fix from that log?

    regards!
  3. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    Hello and welcome to Techspot.

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html

    Go to add remove programmes in your control panel and uninstall anything to do with(if there).

    outlook

    Close control panel.

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    outlook.exe

    Close task manager.

    Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01

    O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll

    O4 - HKLM\..\Run: [outlook] C:\Program Files\outlook\outlook.exe /auto

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or directories(if there).

    C:\Program Files\outlook Delete the entire folder.

    Reboot into normal mode, turn system restore back on and rehide your protected OS files.

    Post a fresh HJT log and let me know how your system is running.

    Regards Howard :wave: :wave:

    This thread is for the use of yodjone only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
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