Can't delete Hacktool.Rootkit

[donjo13]

Help. I have tried every stinking virus removal program you can find and although most of them find the virus,Hacktool.Rootkit, non of them can get rid of it. I have heard that my only true safe option is to reinstall the OS (Windows 2000) and move on. I have files I dont want to risk losing. What now???? Help!

 

[howard_hopkinso]

Go HERE and follow the instructions in post #35

Regards Howard :grinthumb

 

[donjo13]

I am running windows 2000 pro. It doesnt have system restore as far as I can tell, and if it does, where?

 

[Spike]

To the best of my knowlede (and googles. lmao) win2k doesn't have system restore...

http://216.239.59.104/search?q=cach...ex.php/t32703.html+system+restore+win2k&hl=en

.. but I note that this page mentions the possibility of something like Norton making a backup of the file in case you are encountering such a problem.

Otherwise, I would probably suggest that you skip the system restore bits, and see where it get's you.

 

[RealBlackStuff]

There's no SysRest in W2K.
Ignore the XP-specific instructions and follow the rest.

 

[donjo13]

Well, I've followed all the instructions yet the hacktool.rootkit is still detected by norton. This is stubborn!

 

[RealBlackStuff]

see How to post your Hijackthis log-files as an attachment.