Can't detect my usual wireless network

By cary100
May 22, 2010
  1. Can someone tell me why I can't detect my usual Wireless network. I can see other secured networks. When I go into the properties of the wireless network I can see the network name and all the details which are saved, but it is not recognizing it as available.

    There is no problem with the router/network itself as 3 other computers in the house can see it. And yes, the wireless button is turned on.
  2. raybay

    raybay TS Evangelist Posts: 7,241   +9

    Not much we can tell you from here... You may have a hardware failure, or an infestation, or a software error.
    First thing I would do is remove, reboot, and reinstall your connection... on what may be a long road to recovery.
  3. cary100

    cary100 TS Rookie Topic Starter

    removed connection, rebooted and still it doesn't show up. What next?
  4. jobeard

    jobeard TS Ambassador Posts: 9,348   +622

    suggest shutdown EVEARYTHING and follow this sequence
    1. power on (PON) the modem and let it stablize (at least 30 seconds)
    2. then PON the router and wait again
    3. lastly PON the system, login
    4. now see if the connection is available
  5. cary100

    cary100 TS Rookie Topic Starter

    done that. I tried to restore but found this had been turned off, so I couldn't restore to another good timepoint. damn!
  6. raybay

    raybay TS Evangelist Posts: 7,241   +9

    Should be easy enough to reinstall from a download.
  7. cary100

    cary100 TS Rookie Topic Starter

    reinstall what from a download?
  8. 9manuals

    9manuals TS Rookie

    There are different Wireless network protocols - A, B, G, N and maybe some new ones. If your router and your laptop have approximately the same age, likely they will support the same protocols. However if they are from different generation you might have a problem.
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