Can't do Windows Update

By fan1bsb97
Aug 29, 2012
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  1. I can't do a Windows Update.

    I am running Windows 7 64 bit on a Sony Vaio VPCEB11FM laptop.

    The error I get is Code 80246008.

    I've run Microsoft Fix It which cannot solve the problem. It says it must repair the problem but when it comes to resolving it it doesn't work. (It says not fixed next to repair windows update components).

    I also downloaded the correct file from here http://www.microsoft.com/en-us/down....mc_id=MSCOM_EN_US_DLC_DETAILS_131Z4ENUS22007 and it says "You do not have permission to update Windows. Please contact your system administrator."

    I ran Microsoft Security Essentials and nothing came up.

    Please help, thanks!
  2. Doctor John

    Doctor John TechSpot Enthusiast Posts: 247   +15

    Have you tried starting BITS & setting it to Automatic (via service.msc)? The error code usually corresponds to BITS failure (if it's missing altogether there are a number of downloadable fixes if you Google "BITS missing Windows 7" or similar).
    Hope this helps. :)
  3. fan1bsb97

    fan1bsb97 TechSpot Enthusiast Topic Starter Posts: 124

    Thanks. Stupid question, what's BITS? lol
  4. BillAllen55

    BillAllen55 TechSpot Maniac Posts: 421

  5. fan1bsb97

    fan1bsb97 TechSpot Enthusiast Topic Starter Posts: 124

  6. BillAllen55

    BillAllen55 TechSpot Maniac Posts: 421

    To make any system changes to your machine you must be logged in as 'system administrator"
    I'm sharing this with you based on an earlier post you made with this as being a response when attempting to get your windows update to work. Verify you have administrator privileges which will allow you to make these system changes.
    Go to Control Panel, to All Control Panel Items to User Accounts to Manage Accounts
    from 'manage Accounts' you will be able to verify you are logged into your OS with Administrator privileges. In this same area at "manage accounts" you will be able to change to administrator if you are now logged in as a guest.
  7. fan1bsb97

    fan1bsb97 TechSpot Enthusiast Topic Starter Posts: 124

    Yes I am the administrator.
  8. BillAllen55

    BillAllen55 TechSpot Maniac Posts: 421

    Did you attempt the suggestion that was made at this quote?
    This MS fix page should take care of whatever auto update issues you have going on. I see that you attempted to download a type of 'fix' for the windows update. Could you please try this website. This is an auto fix site from Microsoft that should take care of all Windows update issues. http://support.microsoft.com/mats/windows_update/
    Let me know how things turn out.
    Good luck friend.
  9. fan1bsb97

    fan1bsb97 TechSpot Enthusiast Topic Starter Posts: 124

    That's the site I tried it from. :/

    I will try googling some downloadable fixes for BITS. I'm also going to try a system restore in a few mins.
  10. BillAllen55

    BillAllen55 TechSpot Maniac Posts: 421

    Ok so I can have this cleared up; what happens when you go to your start orb and then to the search window and type in Windows update? What should happen is you should get a executable file that allows you to go directly to the windows update program. Can you give me as much specifics as possible as to what happens when you attempt to access the windows update program?
  11. fan1bsb97

    fan1bsb97 TechSpot Enthusiast Topic Starter Posts: 124

  12. fan1bsb97

    fan1bsb97 TechSpot Enthusiast Topic Starter Posts: 124

    As of right now this latest fix works...they are downloading/installing. Thanks for all your help!!!
  13. BillAllen55

    BillAllen55 TechSpot Maniac Posts: 421

    Good news! let me know how everything turned out.
     


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