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Can't find/install audio drivers

By astaticjustin
Sep 29, 2008
Topic Status:
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  1. Operating System System Model
    Windows XP Professional Service Pack 2 (build 2600) Gateway 2000
    Processor a Main Circuit Board b
    3.20 gigahertz Intel Pentium 4
    16 kilobyte primary memory cache
    1024 kilobyte secondary memory cache Board: Intel Corporation D865PELC AAC66359-401
    Serial Number: BTLC41100362
    Bus Clock: 200 megahertz
    BIOS: Intel Corp. BF86510A.15A.0060.P11.0402181802 02/18/2004
    Drives Memory Modules c,d
    411.02 Gigabytes Usable Hard Drive Capacity
    179.88 Gigabytes Hard Drive Free Space

    HL-DT-ST DVD+-RW GWA4164B [CD-ROM drive]
    3.5" format removeable media [Floppy drive]

    Maxtor 7Y250P0 [Hard drive] (250.99 GB) -- drive 1
    WDC WD1600JB-00REA0 [Hard drive] (160.04 GB) -- drive 0 2048 Megabytes Installed Memory

    Slot 'J6G1' has 512 MB (serial number 601EAD86)
    Slot 'J6G2' has 512 MB (serial number 14770A01)
    Slot 'J6H1' has 512 MB (serial number 601EA486)
    Slot 'J6H2' has 512 MB


    those are my specs.. i'm not sure where to find the audio drivers. and i cannot uninstall the wrong ones i had downloaded earlier. any help is greatly apprecieted.
  2. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

  3. CCT

    CCT TS Evangelist Posts: 3,556

    'i cannot uninstall the wrong ones i had downloaded earlier'

    Describe the situation and what you have tried - we are NOT psychics!

    :)
  4. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Oh I missed that (too quick)

    1. Uninstall the drivers from Add/Remove programs in the Control Panel of Windows.
    2. Restart the computer.
    3. Run Driver Sweeper*, select the drivers that you have uninstalled and click Clean button.
    4. Install the new drivers.

    * For Windows Vista users, please run Driver Sweeper in administrator mode.
    Right mouse click Driver Sweeper shortcut and click Run as administrator.

    To download and install Driver Sweeper, please click HERE. (direct link)
    Save DriverSweeper_1.5.5-setup-[Guru3D.com].exe file on the hard disk.
    Run DriverSweeper_1.5.5-setup-[Guru3D.com].exe.
  5. astaticjustin

    astaticjustin TS Rookie Topic Starter

    One more thing, I am unsure of the motherboard serial number and the model. I had ordered this motherboard from an online shop a few years back, and they did not send any manuals or even a driver disc. Would there be anyway of you finding that out for me? :\ I do not know which drivers to download from gateway
  6. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Please put your System Specs information in your Profile

    The System Specs link will find your info (and hopefully your sn)
    Isn't your SN printed on a label anywhere on your computer?
  7. astaticjustin

    astaticjustin TS Rookie Topic Starter

    I cannot find it, but i will look again..
  8. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

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