Can't get rid of trojan virtumonde

By alejandrobadill
Feb 12, 2009
Topic Status:
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  1. i keep scaning my computer with spyware doctor and avg anti-spyware but i cant get rid of virtumonde.
  2. mflynn

    mflynn Newcomer, in training Posts: 2,793

    Do the TechSpot 8 steps: http://www.techspot.com/vb/topic58138.html

    Skip no steps (do not install another virus scanner if you already have one, ask me before installing a Firewall).

    Most importantly update MalwareBytes and SuperAntiSptware!

    Mike
  3. alejandrobadill

    alejandrobadill Newcomer, in training Topic Starter Posts: 42

    OK I DID 8-step Viruses/Spyware/Malware Preliminary Removal Instructions and this are the requested logs you guys told me to add.are there any other instructions i should do?i havent found any other problems get in my computer so far?
  4. mflynn

    mflynn Newcomer, in training Posts: 2,793

    Wheeeee! You had and still have a load!

    Run HJT Scan only select and remove the below
    R3 - URLSearchHook: (no name) - {1BB22D38-A411-4B13-A746-C2A4F4EC7344} - (no file)
    F3 - REG:win.ini: load=
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no
    O2 - BHO: (no name) - {9584ae14-fbb1-4b11-b5e2-4876162db326} - (no file)
    O2 - BHO: XBTP01621 - {F6104497-54FD-4688-9162-5115CC8AB0FB} - C:\PROGRA~1\BEARSH~1\BEARSH~2\MediaBar.dll (file missing)
    O20 - AppInit_DLLs: C:\WINDOWS\system32\jujivane.dll C:\WINDOWS\system32\hewehota.dll kvrizp.dll ouhuap.dll uiwjut.dll hgviwg.dll clnbah.dll ebazok.dll hjxigp.dll hzcjir.dll ggwaaq.dll hfeiqv.dll hazxrx.dll ojfbxs.dll nfmyye.dll c:\windows\system32\pinapuwe.dll,C:\WINDOWS\system32\worusego.dll

    Then...

    Another run indicated!
    OK there were found/removed items in both MBAM and SAS so we need to run again as the first run likely exposed things that were not even seen the first time.

    So another run Quick Scan will likely find more. So UPDATE both run again Quick scan.

    After logs posted reboot. Only then post new HJT log.

    Mike
  5. alejandrobadill

    alejandrobadill Newcomer, in training Topic Starter Posts: 42

    how am i going to remove the selected ones you told me? i already scaned my computer with hijackthis and i selected the ones you told me but the options it gives me is only "save log" "fix checked" "info on selected item" "analize this" "main menu" "info"confi" and "add checked to ignorelist" witch one of these options i should click to remove the ones you told me to select?
  6. mflynn

    mflynn Newcomer, in training Posts: 2,793

    Fix checked!

    Then get the repeat runs.

    Mike
  7. alejandrobadill

    alejandrobadill Newcomer, in training Topic Starter Posts: 42

    ok i already deleted them,and i runed a quick scan in MBAM and SAS and there are the new logs.do i still have viruses?wath else should i do?
  8. mflynn

    mflynn Newcomer, in training Posts: 2,793

    Good!

    Another run indicated!
    OK there were found/removed items in both MBAM and SAS so we need to run again as the first run likely exposed things that were not even seen the first time. So another run Quick Scan will likely find more. So UPDATE both and run again. We need clean logs.

    Mike
  9. alejandrobadill

    alejandrobadill Newcomer, in training Topic Starter Posts: 42

    ok i updated MBAM and i quickscaned it there were 0 viruses found and and i quickscaned superantispy and only found 5 cookies.so i guess this is good right? here are the new logs.do i still need to do something else? am i clean already?
  10. mflynn

    mflynn Newcomer, in training Posts: 2,793

    OK they are all clean. But base on what you had in the first runs I think we have more.

    Do the below..

    Download SDFix to Desktop.

    http://downloads.andymanchesta.com/RemovalTools/SDFix.exe

    On Desktop run SDdFix It will run (install) then close.

    Then reboot into Safe Mode

    As the computer starts up, tap the F8 key several times.

    On the Boot menu Choose Safe Mode.

    Click thu all the prompts to get to desktop.

    At Desktop
    My Computer C: drive. Double-click to open.

    Look for a folder called SD Fix. Double-click to enter SD Fix.

    Double-click to RunThis.bat. Type Y to begin.

    SD Fix does its job.

    When prompted hit the enter key to restart the computer

    Your computer will reboot.

    On normal restart the Fixtool will run again and complete the removal process then say Finished,
    Hit the Enter key to end the script and load your desktop icons.

    Once the desktop is up, the SDFix report will open on screen and also be saved to the SDFix folder as Report.txt.
    Attach the Report.txt file to your next post.
    =========================================
    Download ComboFix

    NOTE: If you have had ComboFix more than a few days old delete and re-download.

    Get it here: http://download.bleepingcomputer.com/sUBs/ComboFix.exe
    Or here: http://subs.geekstogo.com/ComboFix.exe

    Double click combofix.exe follow the prompts.

    Install Recovery Console if connected to the Internet!

    When finished, it will open a log.
    Attach the log and a new HJT log in your next reply.

    Note: Do not click combofix's window while its running. That may cause it to stall.

    Mike
  11. alejandrobadill

    alejandrobadill Newcomer, in training Topic Starter Posts: 42

    ok mike i did all the steps you told me with SDFix and with ComboFix and here are the new logs. do i still have problems?
     
  12. mflynn

    mflynn Newcomer, in training Posts: 2,793

    Yikes!

    Both found more! Not only that but plenty and some real baddies!

    Run them both again to see if they find even more!

    Mike
  13. alejandrobadill

    alejandrobadill Newcomer, in training Topic Starter Posts: 42

    ok so should i run SDFix again and Combofix or just MBAM AND SAS? because i runed MBAM and SAS and and avg antispiware and all 3 showed me 0 viruses and harmful stuff.but i can do it again just to make shure. so SDFix and Combofix? or just a scan with the MBAM and SAS?
  14. mflynn

    mflynn Newcomer, in training Posts: 2,793

    Just SDFix and Combofix.

    Mike
  15. alejandrobadill

    alejandrobadill Newcomer, in training Topic Starter Posts: 42

    ok mike here are the new logs.by the way, make shure that in the future that wen people want to run combofix first they shutdown spywaredoctor, or combofix will not work properly,i had problems with combofix at the end of the scan, then i shutdown spywaredoctor and it worked just fine after and 2nd try.just leting you know.anyways here are the new logs for SDFix and ComboFix.do i still have viruses?
  16. mflynn

    mflynn Newcomer, in training Posts: 2,793

    I will try to remind them but it is in the 8 Steps do do this!

    Run ComboFix again attach log, it found more and we need to have a clean log.

    Mike
  17. alejandrobadill

    alejandrobadill Newcomer, in training Topic Starter Posts: 42

    ok here it is.i scaned ith again with combofix,so should i run combofix and SDFix just regularly like a nomas antyspyware program also?its cuz i tough that those 2 programs were just for like just barely use time only.know wath i mean?anyways here is the new log for combofix.
  18. mflynn

    mflynn Newcomer, in training Posts: 2,793

    Ok looks good.

    How is the computer running now, anything else?

    Post HJT log!

    Mike
     
  19. alejandrobadill

    alejandrobadill Newcomer, in training Topic Starter Posts: 42

    ok here is the log for HJT.my computer runs nice now.no more pop outs or all the problems that i had before are gone now.ok im really glad that i fixed it thanks to you and your steps,but of course i dont want this to happen again so how can i prevent my self from getting viruses in the future?i have AVG Antispiware,CCleaner,Spywaredoctor,Malwarebytes Antimalware,Super antispyware,SDFix and ComboFix installed in my laptop.are the ones gonna protect me from getting viruses in the future?or wath,internet pages are harmful of viruses?
  20. mflynn

    mflynn Newcomer, in training Posts: 2,793

    All you can do is stay behind it. Update and run MBAM and SAS once every 10 day or 2 weeks. Computers are like cars and trucks, need scheduled maintenace

    You did a great job.

    My closing will give you more ammo to use to keep clean.

    Thread closing-------------------------------------------------------------------

    Some of these tools update so often they require downloading again later if needed. But keep and run MBAM and SAS to maintain.

    Remove ComboFix
    Start-Run
    type
    combofix /u
    Hit enter or click OK.

    Please download OTCleanIt http://download.bleepingcomputer.com/oldtimer/OTCleanIt.exe

    Save to desktop.

    This will remove all the tools we used to clean your computer.


    Double-click OTCleanIt.exe. Click CleanUp. Yes to the "Begin cleanup Process?"

    Approve all if prompted by Firewall. Approve Widows Defender or other guards or security programs while OTCleanIt attempting access to the Internet to allow all.

    If prompted to Reboot click, Yes.
    OTCleanit will delete itself when finished, If not delete it by yourself.

    -------------------------------------------------------------------------------------
    Run CCleaner again twice or more on Cleanup temps, then on left click Registry then Scan for issues also repeat till clean.

    Run ATF-Cleaner http://majorgeeks.com/ATF_Cleaner_d4949.html Temp and Registry, repeatedly until no more found.

    KCleaner ftp://ftp2.kcsoftwares.com/kcsoftwa/files/kcleaner.exe
    Fantastic cleaner.
    -------------------------------------------------------------------------------------
    The issues can and are likely found is in System Restore so do the below

    Start-Programs-Accessories-System Tools-Disk- System Restore and create a new Restore point. Name it "After cleanup at TechSpot".

    Then Start-Programs-Accessories-System Tools-Disk Cleanup
    Click OK to accept C:
    Select all Boxes
    Then click More Options
    Here click System Restore and OK to "Are you sure" and the OK to Run.

    As this runs it clears all but the most recent Restore Point but it does one other thing that can contain infested files and a huge amount of disk space.

    It clears what is known as Shadow copies which are used by specialized back up programs.

    This is if you have the Volume Shadow Copy running which is the default.
    -------------------------------------------------------------------------------------

    Every two weeks or so, run MBAM and SAS until clean.

    They take a while, so leave scanning while you are sleeping working or watching TV. If not done under the gun they can be scheduled not to interfere with computer time.

    If they find something they can not clean, then get back to us.

    Additionally run CCleaner. ATF-Cleaner and KCleaner.
    ----------------------------------------------------------------------------------------
    I have been using ThreatFire for more than a year, it just went from ver 3 to ver 4.

    It was designed to be used with and to co-exist with other Virus scanners.

    Additionally it uses a totally different process to protect. While conventional Virus scanners work from definitions ThreatFire works on recognizing Virus/Malware activity.

    It's like looking at it with 2 sets of eyes and from a different angle.

    It works like some Firewalls do to learn what is good/bad.

    After install it will ask you about everything that could be a security issue. For example the first time you run IE or FireFox it will prompt you. You would answer to approve and remember the setting. From then on no more prompts about IE or FireFox unless the exe changes like in an update.

    As it queries you about the prompt to help you determine to approve or not you can google it with one click.

    http://www.threatfire.com/Download/
    -------------------------------------------------------------------------------------
    Look at http://www.javacoolsoftware.com/spywareblaster.html

    Run SpyBot ocassionally and use the Immunize function.
    http://www.safer-networking.org/en/download/

    I highly reccomend Hostman: Hostman http://majorgeeks.com/HostsMan_d4592.html

    Download install run and allow it to disable DNS Client and select all Host files and then Update and install all host files.

    A Disk Scan (chkdsk) and Defrag are in order.

    Mike
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