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Can't isolate random BSODs, appearing multiple times a day

By Xenfernox
May 25, 2011
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  1. At random times i get a system crash and i have no idea how to figure out whats causing it. i have swapped out my RAM.

    It happens at random times, just looking at youtube, browsing around itunes, opening email client.

    if any info can be gotten from the mem dump it would be greatly appreciated.
     

    Attached Files:

  2. Xenfernox

    Xenfernox TS Rookie Topic Starter

    Sorry , thought i got all my dumps , this is all i have in the minidump folder.
     

    Attached Files:

  3. Route44

    Route44 TechSpot Ambassador Posts: 12,168   +37

    As per your minidump files your issue is with memory corruption. Therefore you’ll need to run Memtest on your RAM.

    1. Go to www.memtest.org and download the latest ISO version which is 4.20. It is free and perfectly safe.

    2. Burn ISO to a CD.

    3. Place CD in your drive and reboot with CD in drive. (You might have to place your drive as first bootable in your BIOS) The test will take over.


    There is a Tutorial: How to use Memtest in our Guides and Tutorials forum; follow the instructions. There is a newer version than what is listed; use the newer. If you need to see what the Memtest screen looks like go to reply #21. The third screen is the Memtest screen.

    Step1 - Let it run for a LONG time. The rule is a minimum of 7 Passes; the more Passes after 7 so much the better. The only exception is if you start getting errors before 7 Passes then you can skip to Step 2.

    There are 8 individual tests per Pass. Many people will start this test before going to bed and check it the next day.

    If you have errors you have corrupted memory and it needs to be replaced.

    Step 2 – Because of errors you need to run this test per stick of RAM. Take out one and run the test. Then take that one out and put the other in and run the test. If you start getting errors before 7 Passes you know that stick is corrupted and you don’t need to run the test any further on that stick.


    * Get back to us with the results.
     
  4. Xenfernox

    Xenfernox TS Rookie Topic Starter

    Have 2 x 2gb Corsair XMS sticks.

    Ran first one for 8 hours no errors.

    Attached is second stick.

    Thank you for your help. Ordering a replacement stick today.
     

    Attached Files:

  5. Route44

    Route44 TechSpot Ambassador Posts: 12,168   +37

    Yep, I would say therein lies your problem! Glad you found the problem and please let us know how the new memory works out.
     


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