Can't Open My Task Manager

[dillon]

I got a pretty bad virus a couple of days ago.
Norton couldn't pick it up, my Panda Titanium license expired almost two years ago, and System Spyware Interrogator (SSI) which is what I usually rely on hasn't been able to connect to its server...
So I downloaded the free version of AVG anti-virus, ran a scan, and it seemed as though it removed all the threats (adware trojans).

But now I can't open my Task Manager. Instead an error window pops up and says, "Task Manager has been disabled by your administrator", (I didn't disable anything), and random ads pop-up even when an internet window isn't open.

Any help would be appreciated.

Also, I've attached a TXT logfile from hijackthis.
I have a saved log file from SSI, if that would help?

Thank you.

 

[kimsland]

Task Manager Repair: http://www.kellys-korner-xp.com/regs_edits/TaskManager_Reset.reg

or

Download RatsCheddar.zip http://www.castlecops.com/zx/sjpritch25/RatsCheddar.zip
http://rathat.geekstogo.com/Applications/RatsCheddar.zip

It contains a program written by Rathat, and it is a Policy Controller.
Save and extract this program to the desktop.
Once extracted, click on the RatsCheddar.exe file.
Enable everything, then click Exit
Reboot your Computer.

Oh I didn't check the HJT log
edit:
Actually I just did, and the version you are using of HiJackThis is old
You'll need to remove it, then update it to the most current
If you require to post it again

 

[dillon]

Whoa, sorry about that, I didn't have check my version.

Here's a latest version logfile.

 

[kimsland]

You have two Antivirus programs going on ?
Please remove Symantec (or Norton) from Add/Remove programs
Or use their uninstall tool (I'd do both !)

 

[dillon]

I actually lost the install discs, and although not much protection, I'm not about to discard Norton. I usually don't even have it on say to run a scan.

 

[kimsland]

I'm not about to discard Norton. I usually don't even have it on say to run a scan

Wow, absolute madness

Norton is running minimum 3 processes that you cannot stop running (when it's installed)

And the not removing Norton part, well I'm at a loss on this. I'd say that's the issue and you NEED to uninstall it, but oh well your choice.

By the way, I'd pay to have it removed if I had to (note: you don't need to pay !)

 

[dillon]

I'm sure Norton isn't causing a bunch of popups and adware, and I wouldn't imagine that it existing on the same computer as a freeware version of AVG or an expired Panda isn't going to create any confliction that would allow adware to slip through.

So, is there nothing that HiJackThis can show when it comes to adware and actual problems?

 

[sdms96825]

dillon:

It is none of my business, and I do not want to hijack this thread, but there is a reason you are a "newcomer, in training" and kimsland is a "TechSpot guru."

 

[kimsland]

Thanks dms96960, I didn't know how to answer dillon exactly
Sometimes it's just a matter of trust, without the support guy stating why their suggestion is the best option

 

[ronelee]

hello im sorry for bring this old thread back. But i used this program and it still doesn't work evern after restart i get a message when i tick the circle "Failed to set data for 'DisableTaskMgr' ", if anyone could help, would be much appreciated!! IF not i'll reinstall windows.

 

[kimsland]

Hi ronelee, the above tools for Xp are still valid tools to try
But if you still have issues you may want to look at:
UPDATED 8-step Viruses/Spyware/Malware Preliminary Removal Instructions
Or even do a Repair or Restore of Windows:

Microsoft's Windows XP Professional Repair Install step by step
http://www.windowsxpprofessional.windowsreinstall.com/installxpcdrepair/part3.htm

Microsoft's Windows XP Home Repair Install step by step
http://www.windowsxphome.windowsreinstall.com/installxpcdrepair/part3.htm

Vista Repair:
http://www.windowsreinstall.com/winvista/index.htm
http://vistahomepremium.windowsreinstall.com/repairstartup/repairstartup.htm

System Restore Vista:
http://www.windowsvista.windowsrein...m/repairsystemrestore/repairsystemrestore.htm

System Restore Xp
http://support.microsoft.com/kb/304449/en-us

Although please create your own thread, for further diagnosis