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Can't open task manager + can't delete rdriv.sys

By Venomice
Sep 27, 2006
  1. Please someone help me getting this thing off my computer...
    I did a HJT scan....
    Also there is a virus in rdriv.sys file that I've tried to delete but it keeps coming back....
    I really appreciate any help...
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html


    Click start/run and type services.msc into the run box and press the enter key.

    When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.

    Routing

    SIX

    Windows Development

    Microsoft Update

    Dynamic Link Library

    Microsoft Windows Task Manager

    win32 socket

    windowsupdate.microsoft.com


    Close the services window.

    Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    O4 - HKLM\..\Run: [Microsoft Update] dlld.exe

    O4 - HKLM\..\RunServices: [Routing] win2k.exe

    O4 - HKLM\..\RunServices: [SIX] SIX.exe

    O4 - HKLM\..\RunServices: [Windows Development] C:\WINDOWS\System32\windev32.exe

    O4 - HKLM\..\RunServices: [Microsoft Update] dlld.exe

    O23 - Service: Dynamic Link Library - Unknown owner - C:\WINDOWS\mde.exe (file missing)

    O23 - Service: Microsoft Windows Task Manager - Unknown owner - C:\WINDOWS\taskmgr.exe

    O23 - Service: win32 socket (win32socket) - Unknown owner - C:\WINDOWS\win325b.exe (file missing)

    O23 - Service: windowsupdate.microsoft.com - Unknown owner - C:\WINDOWS\msnmsngrs.exe (file missing)

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or directories(if there).

    C:\WINDOWS\msnmsngrs.exe
    C:\WINDOWS\win325b.exe
    C:\WINDOWS\taskmgr.exe
    C:\WINDOWS\mde.exe
    C:\WINDOWS\System32\windev32.exe

    dlld.exe

    SIX.exe

    win2k.exe


    Reboot into normal mode, turn system restore back on and rehide your protected OS files.

    Then, go HERE and follow the instructions exactly.

    Post a fresh renamed HJT log as well as the Ewido log as attachments into this thread, only after doing the above.


    Regards Howard :wave: :wave:

    This thread is for the use of Venomice only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  3. Venomice

    Venomice TS Rookie Topic Starter

    All done

    Ok...
    I've done everything u told me to....
    I hope it's all gone now...
    Thanks a lot for your help....
    Here are the files....
    But I still can't open the task manager....
    //Venomice
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your HJT log is now clean.

    Delete all files in Ewido quarantine.

    For your task manager problem, go and read this thread HERE.

    If you have any further virus/spyware problems, please post in this thread.

    Regards Howard :)

    This thread is for the use of Venomice only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  5. Venomice

    Venomice TS Rookie Topic Starter

    Thanks

    Ok....
    Thanks again for everything....
    //Venomice
     
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