Can't open task manager + can't delete rdriv.sys
- Thread starter Venomice
- Start date
- Status
howard_hopkinso
Posts: 21,238 +17
Hello and welcome to Techspot.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html
Click start/run and type services.msc into the run box and press the enter key.
When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.
Routing
SIX
Windows Development
Microsoft Update
Dynamic Link Library
Microsoft Windows Task Manager
win32 socket
windowsupdate.microsoft.com
Close the services window.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
O4 - HKLM\..\Run: [Microsoft Update] dlld.exe
O4 - HKLM\..\RunServices: [Routing] win2k.exe
O4 - HKLM\..\RunServices: [SIX] SIX.exe
O4 - HKLM\..\RunServices: [Windows Development] C:\WINDOWS\System32\windev32.exe
O4 - HKLM\..\RunServices: [Microsoft Update] dlld.exe
O23 - Service: Dynamic Link Library - Unknown owner - C:\WINDOWS\mde.exe (file missing)
O23 - Service: Microsoft Windows Task Manager - Unknown owner - C:\WINDOWS\taskmgr.exe
O23 - Service: win32 socket (win32socket) - Unknown owner - C:\WINDOWS\win325b.exe (file missing)
O23 - Service: windowsupdate.microsoft.com - Unknown owner - C:\WINDOWS\msnmsngrs.exe (file missing)
Click on the fix checked button.
Close HJT.
Locate and delete the following bold files and/or directories(if there).
C:\WINDOWS\msnmsngrs.exe
C:\WINDOWS\win325b.exe
C:\WINDOWS\taskmgr.exe
C:\WINDOWS\mde.exe
C:\WINDOWS\System32\windev32.exe
dlld.exe
SIX.exe
win2k.exe
Reboot into normal mode, turn system restore back on and rehide your protected OS files.
Then, go HERE and follow the instructions exactly.
Post a fresh renamed HJT log as well as the Ewido log as attachments into this thread, only after doing the above.
Regards Howard :wave: :wave:
This thread is for the use of Venomice only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html
Click start/run and type services.msc into the run box and press the enter key.
When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.
Routing
SIX
Windows Development
Microsoft Update
Dynamic Link Library
Microsoft Windows Task Manager
win32 socket
windowsupdate.microsoft.com
Close the services window.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
O4 - HKLM\..\Run: [Microsoft Update] dlld.exe
O4 - HKLM\..\RunServices: [Routing] win2k.exe
O4 - HKLM\..\RunServices: [SIX] SIX.exe
O4 - HKLM\..\RunServices: [Windows Development] C:\WINDOWS\System32\windev32.exe
O4 - HKLM\..\RunServices: [Microsoft Update] dlld.exe
O23 - Service: Dynamic Link Library - Unknown owner - C:\WINDOWS\mde.exe (file missing)
O23 - Service: Microsoft Windows Task Manager - Unknown owner - C:\WINDOWS\taskmgr.exe
O23 - Service: win32 socket (win32socket) - Unknown owner - C:\WINDOWS\win325b.exe (file missing)
O23 - Service: windowsupdate.microsoft.com - Unknown owner - C:\WINDOWS\msnmsngrs.exe (file missing)
Click on the fix checked button.
Close HJT.
Locate and delete the following bold files and/or directories(if there).
C:\WINDOWS\msnmsngrs.exe
C:\WINDOWS\win325b.exe
C:\WINDOWS\taskmgr.exe
C:\WINDOWS\mde.exe
C:\WINDOWS\System32\windev32.exe
dlld.exe
SIX.exe
win2k.exe
Reboot into normal mode, turn system restore back on and rehide your protected OS files.
Then, go HERE and follow the instructions exactly.
Post a fresh renamed HJT log as well as the Ewido log as attachments into this thread, only after doing the above.
Regards Howard :wave: :wave:
This thread is for the use of Venomice only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
howard_hopkinso
Posts: 21,238 +17
Your HJT log is now clean.
Delete all files in Ewido quarantine.
For your task manager problem, go and read this thread HERE.
If you have any further virus/spyware problems, please post in this thread.
Regards Howard
This thread is for the use of Venomice only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
Delete all files in Ewido quarantine.
For your task manager problem, go and read this thread HERE.
If you have any further virus/spyware problems, please post in this thread.
Regards Howard
This thread is for the use of Venomice only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
- Status
