Can't reformat laptop. Windows XP

By Python49
Oct 6, 2010
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  1. Hello all, I backed up all my important data to an external hard drive and simply wanted to reformat my computer to scratch to solve a few other problems it was having but every time I attempt to boot the computer up using the windows xp disk it loads the files from the cd and does the setup or whatever, and then right before it starts anything and moves onto the next part it gives me this error msg:
    http://desmond.yfrog...e=640&ysize=640

    This happens before it even begins to install anything and is just checking the hard drive. I then end up having to reset. I've tried different copies of windows XP to see if it was just the CD and none worked.

    Edit: I have exact problem as the guy from this thread but it doens't say how he resolved it: http://www.techspot.com/vb/topic101083.html
  2. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,280   +152

    Your link doesn't work. So no idea what error message you're seeing

    That guy had several different problems along the way. Which problem (or post #?) are you talking about??
  3. Python49

    Python49 Newcomer, in training Topic Starter

  4. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,280   +152

    Hmmm... Well, now that i know you're getting blue screen crash and i see it's complaining about pci.sys, my first guess will be hardware a hardware problem on the PCI bus.

    Someone else may have other guesses, but I'd say the first candidate is the hard drive controller. Also, check in BIOS to see if there's a setting to set the HD controller in IDE compatibility mode or something similar as you may need special drivers not found on default XP CD
  5. Leeky

    Leeky TechSpot Evangelist Posts: 4,378   +97

    Whats the full model details of your laptop?

    I'm guessing that the BSoD is because your missing SATA drivers for your hard disc, and pci.sys is having a fit as it doesn't know your hard disc controller - It probably needs a driver to work.
  6. gbhall

    gbhall TechSpot Chancellor Posts: 2,291   +44

    Concur with leeky
  7. account73

    account73 Newcomer, in training Posts: 65

    Try using a windows XP CD with SP2 or higher on it. I've had this problem a few times with the same error and using an XP cd with sp2 or higher fixes it for me.


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