Can't Start OS and Can't reinstall

By wolfskers89
May 31, 2008
  1. I am currently having a problem with my laptop it is a dell inspiron 6000 and everytime it starts up it i get a blue screen.

    it says STOP:0X00000050

    ntfs.sys - address F93D8A8C base at F8389000, datestamp 45CC56a7
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,525

    Download and run Memtest for 7 passes
    Any errors, consider replacing the Ram

    CD image
    Floppy Image

    More info here
  3. jobeard

    jobeard TS Ambassador Posts: 8,945   +585

    After memory is verified, investigate the HD -- NTFS.SYS the the file system driver.
    Either it is corrupted or there's a massive error on the HD. HOWEVER, it is
    uncommon for that driver to fail like this on a disk error UNLESS there's a buffer overrun.
  4. raybay

    raybay TS Evangelist Posts: 7,241   +9

    Don't want to throw cold water on your repair, but we have seen a small number (6) of Inspiron 6000 motherboard failures in our shops.
    But this looks like a hard drive error to me. First approach I would try is to use a borrowed or purchased laptop hard drive as a replacement install. If that works, you then have a good chance of success in recovering your data by putting this problem drive into an external USB enclosure.
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