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Can't update Windows or drivers

By war0331
Aug 21, 2012
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  1. Recently I did a factory restore on my dell dimension 9100 and now I cant update my drivers for any of my hardware and also windows update doesn't work. I've tried downloading them and they won't work. Starting to think its some virus and I'm just screwed. Any help would be great. Running windows xp btw
     
  2. ron111

    ron111 TS Rookie Posts: 44

    Did you check that Windows is activated properly? Because if not, it won't do Windows Update as well. Just check in the Control Panel, System details.
    It is also possible that the Windows Installer is not working. But then you would also have problems installing other software.
     
  3. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +241

    Did you install windows service pack 3? If not go to Microsoft support site and download it .This will let your updates for windows work. For your drivers you will need to go to the dell support site and enter your service tag. This should take you to your model drivers download page. Hope this helps
     
  4. cliffordcooley

    cliffordcooley TS Guardian Fighter Posts: 8,137   +2,600

    Your system time and date must be correct in order for Windows Update to function correctly.
     
  5. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +241

    (y)
     

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