CCleaner has stopped working

learninmypc said:
Tomorrow I might see if there is a ccleaner forum to see if others are having similiar problems. I appreciate your patience with me. Have a great evening. :)
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OK, FWIW, Piriform has a new update for CCleaner. It's now at 5.20 somethin' somethin'. That last update didn't last very long, (if memory serves). I have to wonder if the update summary might shed some light on your problem.

OTOH, sorry to report, it's probably just as likely that some glitch in Windows 10 is at fault.
 
captaincranky said:
OK, FWIW, Piriform has a new update for CCleaner. It's now at 5.20 somethin' somethin'. That last update didn't last very long, (if memory serves). I have to wonder if the update summary might shed some light on your problem.

OTOH, sorry to report, it's probably just as likely that some glitch in Windows 10 is at fault.
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Just tried the latest one & same sh!t. Thanks thou :)
 
Well, Windows 10 may have sabotaged (or be continuing to sabotage) CCleaner, by moving or disabling it, in the manner described in that Piriform forum thread you posted. You're going to have to track down that folder deep in the bowels of Windows to verify whether that's what happened.

We're out of "normal everyday" suggestions which work to repair a bad or incompatible update.
 
Well, in all honesty, I have no intentions of "tracking down that folder" because I have no idea how to do such. Nor the energy at this time.
 
I didn't commit the forum conversation to memory, but this sounds very similar.

As long as you understand the file path he's using and can find the folder in the registry, you're good to go.

However instead of outright deleting the folder, create one on the desktop, (with a different name, unrelated to CCleaner), then move (cut, move, & paste), the registry folder in it.

If it doesn't work, just right click on the registry folder and select, "undo move", which will put it right back where it was.
 
I've already found it & started to delete it, but slammed the brakes on when I thought it might be a registry thingy & didn't want want/need an expensive door stop. Your instructions hopefully make sense so I'll try it in the morning under the influence of C8H10N4O2 :)
 
Thank you for your reply. I don't know what to do. I did what @captaincranky suggested but nothing. Is there a satisfactory alternative to ccleaner? And BTW, according to other google searches, there are other programs W10 was supposed to remove but mine still work with no problems,knock on wood.
 
OK, the thread you linked from Piriform, pretty much concluded that Win 10 views CCleaner as an "enemy", and that is why it stops it. They were also suggesting it could be CCleaner's registry cleaning function causing the issue.

Try un-ticking EVERY check box on CCleaner's "Registry" button, including the "run at startup" box. You can't hurt anything by doing this, so it's worth a shot anyway.

The older incarnations of "CCleaner Free", were not active programs, just passive until a scan was called for. The newer versions monitor the system from power up.
 
OK, try typing "msconfig" into the "search" box on the start menu.
When the GUI dialog box appears, click on "startup", and uncheck "CCleaner". That will kill it at startup altogether. (You will have to reboot after doing so).

Then, retry moving the registry folder. Except this time, DO put in in the "recycle bin".

Some programs, including Windows, (pretty sure), are capable of tracking folders to their new locations. This is true especially of programs designed as down loaders. Long story.

You will still be able to right click the folder if it's in the trash, and just hit "restore" in the context menu. It'll go right back to where it was.

If you're not comfortable with putting the folder in the trash, just make a backup copy, and save it to a USB drive. By now you should have the file path to the registry pretty much committed to memory.
 
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Click on the Startup tab to see the list of programs. Look for CCleaner per captaincranky's post.
 
OK, I don't (and won't anytime soon), have a copy of Windows 10 in front of me. It is after all possible, that they've moved the startup control menu to task manager. I'd click on the button and check. You can't hurt anything by simply following the trail.
 
captaincranky said:
OK, I don't (and won't anytime soon), have a copy of Windows 10 in front of me. It is after all possible, that they've moved the startup control menu to task manager. I'd click on the button and check. You can't hurt anything by simply following the trail.
Click to expand...
I did such & yes, it took me to the task manager. Thank you :)
 
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