I hope someone can help me. My E & F drives have disappeared from windows explorer. When I go into set-up during the boot-up process the drives are displayed. When I go through My Computer->Properties->Hardware->->Device Manager the DVD/CD Drices have an explaination mark with the following error message: Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41). I have uninstalled the drives, tried them one at a time with the same results - windows recognizes the new hardware, installs driveers and then gives me the following error message: A problem occurred during hardware installation. Your new hardware may not work properly. I have also deleted the drivers and reloaded all new ones. Nothing seems to work.
Any assistance is most appreciated.
EdL
Any assistance is most appreciated.
EdL