Both my drives have stopped. Power is still connected as the drawers open & shut & lights flash. I have tried uninstalling & reinstalling in Device Mgr, and rebooting. Disconnected cable & restarted. Then reconnected to see if system will recognise as "new hardware".
I have tried Microsoft's instructions & deleted Upper Filters & Lower Filters from the registry. I have been to the Dell help site but the two models I have which came with the Dell system are not listed. I have searched this forum for a solution but all to no avail. Can anyone offer any suggestions please?
Dell Dimension 4700
Windows XP Home SP3
CD Samsung SC-148A
DVD+RW NEC ND-3100AD
I have tried Microsoft's instructions & deleted Upper Filters & Lower Filters from the registry. I have been to the Dell help site but the two models I have which came with the Dell system are not listed. I have searched this forum for a solution but all to no avail. Can anyone offer any suggestions please?
Dell Dimension 4700
Windows XP Home SP3
CD Samsung SC-148A
DVD+RW NEC ND-3100AD