cd rom drive not found!

By jeremy6939
Dec 23, 2006
  1. well i have an AMD dual core with 2gb ATI x800 pro with XP professional, and what happed is the other day i was incoding dvds and bunring them with nero and one was incoding and i decided to play Counter Strike and everything was working fine for a while then all of a sudden i got a blue screen and i didnt say nothing just a blue screen so i restarted and now my cdrom drive wont show up in my comp and when i got to device manager it has a (!) mark there and says (Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) i trired to dowload a driver and it says now device found but the cd rom opens and closes and the light comes on but nothing else i have a sony dru-810a ...i would appreacate ur help thanks
  2. zephead

    zephead TechSpot Paladin Posts: 1,569

    does the drive show up in the BIOS? if so, you have probably just witnessed driver corruption. the fix can be a simple as reinstalling the drivers, or may require a repair installation. at the very worst you may have to reformat.

    if the drive doesn't show up in the BIOS, you have a hardware problem. in that case i would suspect that the drive has died and would try swapping it out with a known good drive to confirm that the sony drive went bad.
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