Chromebooks will now receive 10 years of automatic security updates

midian182

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What just happened? Google has made a policy change relating to Chromebooks that will expand the length of time they receive automatic security updates to 10 years. Starting in 2024, models made in and before 2021 will automatically receive these updates, while the option to turn them on will be available in older products.

A report from the US Public Interest Research Group (PIRG) in April highlighted how Chromebook churn has become a huge problem in schools. Part of the issue highlighted in the report was the four-year average expiration date for Chromebook software updates, after which time teachers reported that expired laptops are unable to access websites for state testing - not to mention the security issues they face. The situation led to many of these machines ending up as e-waste and more taxpayer money being spent on new machines.

Chromebooks initially came with three years of automatic updates following their arrival in 2011. This was extended to five years in 2016 and then to eight years in 2020. But as The Verge points out, these automatic updates start when the company certifies a Chromebook, not when the owner starts using it.

The PIRG report estimated that doubling the lifespan of Chromebooks could save $1.8 billion in taxpayer money. Google might not have gone that far, but an extra two years will help.

"Google's decision is a victory for the parents, teachers, students and environmentalists who asked to extend the life of Chromebooks in response to our Chromebook Churn report," said Lucas Rockett Gutterman, director of PIRG's Designed to Last campaign. "With a lifespan of 10 years, fewer working laptops will be disposed of because they've reached their 'death date.'"

Google lists Chromebook models by company in its database, so you can see when the automatic updates will stop. Google does state that even after a Chromebook stops receiving automatic updates, it still comes with strong, built-in security features.

Prajakta Gudadhe, Senior Director of Engineering for ChromeOS, said Google is also working with partners to build Chromebooks with more post-consumer recycled materials (PCR).

Google is also rolling out an update to its repair program that will allow authorized repair centers and school technicians to repair Chromebooks without a physical USB key. Gudadhe says this will reduce the time for software repairs by over 50% and limit time away from the classroom.

If you're interested in a Chromebook, make sure to check out our 'best of' feature that looks at several options at different price points.

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So many of those are used in schools, and the kids destroy them after a year. 10 year support is a moot issue in those cases, but I am sure Google will charge school systems more for the "support."
 
This is good. The limited policy made sense when the chromebooks were weak, but thats not been the case for years. After 10 years even well cared for models will have failing batteries or worn out ports.
So many of those are used in schools, and the kids destroy them after a year. 10 year support is a moot issue in those cases, but I am sure Google will charge school systems more for the "support."
The support comes for free, its included with the price of the license. We just got notified that our chromebooks got extended to 2024.

I agree with the kids destroying them, surprisingly about 15% of our old 11e 4th gen chromebooks are functional. Anythign to get us more life out of these is a good thing.
 
When most of the models fail within 3 years and are either too costly or just not designed to be serviced, what does that matter?
 
When most of the models fail within 3 years and are either too costly or just not designed to be serviced, what does that matter?
Looking at the pic, I am ready to give those 2 years at most at daily use.
Keyboard alone will start using keys after a year of use. Then storage, then screen and motherboard.
 
I'm all for putting technology in the classroom (where it makes sense), and if this helps educators do that, then great. But, I'm a little worried about the time. 10 years is a very long time. Nevermind wear and tear, I don't see how they could be very useful after 6-7 years. But then again these are Chromebooks, so I guess they don't have to do much of the heavy lifting themselves. With wear and tear, though, it can't be a great experience for the kids to get such old and worn down hardware.

For Google to provide this level of support is great. I hope educators don't use that as an excuse to not upgrade/replace hardware when it would be in the kids' best interests to do so.
 
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