this is a new one for me and searching has come up with nothing. when i try to shut down or restart my computer i get a tiny error box saying failed and then the end task sometimes appears with something called cicero ui wind. i have no clue what this is , its not showing up when i go to task manager and processes and the only reference in the registry seems to relate to files within office, yet on shutdown i have no office applications running. the only thing i can do is shut off my pc using the reset or power switch