TechSpot

CID pop up ads

By mjr_river
Apr 25, 2008
Topic Status:
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  1. I have been getting pop ads with CID listed for the browser title. I have downloaded a lot of different scanning programs nothing seems to work, anyone have any ideas?
  2. eclipse245

    eclipse245 TS Rookie Posts: 48

    All you need to do, this worked for me as well.

    Go into control panel> Add/Remove Programs

    Then just look for "CiD Help"

    Get rid of that and the pop ups should stop appearing.



    -eclipse245
  3. mjr_river

    mjr_river TS Rookie Topic Starter

    Was one of the first things I tried, did not work, thanks though!
  4. kritius

    kritius TS Guru Posts: 2,087

    : Download and Run DSS

    Download Deckard's System Scanner (DSS) to your Desktop. You must be logged onto an account with administrator privileges.
    • Close all applications and windows.
    • Double-click on dss.exe to run it, and follow the prompts.
    • When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<- this one will be minimized.
    • Attach the main.txt and the extra.txt in your reply.
  5. mjr_river

    mjr_river TS Rookie Topic Starter

    As requested, Thank You.
  6. iceangelfire17

    iceangelfire17 TS Rookie

    pop up blocker

    there is always a pop up! that goes to adult sight. even i didnt click it the pop up directly goes to some adult website of some advervtisement website. is this a virus? some pop ups go directly to the site and it sometimes result to an ebomb. i dont visit this sites . but when i download a anti virus from phazeddl site the pop up of this sites always shows up. is this a virus? there is always a pop up everytime i make a new tab from my mozilla firefox! my pop up blocker does not work with this problem! what can i do to fix these problem! ! i already reformat my computer. but stil these problem is there!

    help me how to cancel these pop up sites!
  7. kritius

    kritius TS Guru Posts: 2,087

    Fix entries using HiJackThis
    • Launch HiJackThis
    • Click the Do a system scan only button
    • Put a check next to the entries listed below
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R3 - URLSearchHook: free-downloads.net Toolbar - {ecdee021-0d17-467f-a1ff-c7a115230949} - C:\Program Files\free-downloads.net\tbfree.dll
    O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZKxdm021NIUS
    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei/WebfettiInitialSetup1 .0.0.15-3.cab
    O24 - Desktop Component 1: About face! If anyone has any idea how he did this, we would love to know. - CollegeHumor video - http://www.collegehumor.com/video:1683962

    • IMPORTANT: Do NOT click fix until you exit all browser sessions including the one you are reading in right now
    • Click the Fix checked button and close HiJackThis
    • Reboot HijackThis if necessary

    Update your Java Runtime Environment
    • First try going to Start -> Control Panel -> double click Java
    • Select the Update TAb at the top
    • Click the Check for Updates button at the bottom
    • If it finds the newer version (Java 6 Update 5) Follow the on screen instructions
    • After it installs the newest version Go back to Control Panel -> Add/remove programs
    • Uninstall any older versions of Java

    If for some reason you couldn't update through the above instructions.
    • Click the following link
      Java Runtime Environment 6 Update 5
    • The 4th option down is the one you want (click Download)
    • Check the box to agree to terms of service
    • Check the box for your operating system and click 'Download selected'at the bottom
    • After the install Go to Start-> Control Panel-> add/remove programs (Programs and features), and uninstall any old versions
    • Navigate to C:\programfiles\Java -> delete any subfolders except the jre1.6.0_05 folder
  8. mjr_river

    mjr_river TS Rookie Topic Starter

    It appears to have fixed the problem, Thank You!!!!!!

    What was the purpose for the Java upgrade?

    All the Best!
  9. kritius

    kritius TS Guru Posts: 2,087

    Older versions of Java can be exploited so its always good to be updated.

    Were not done yet,

    I would like you to do an online scan so that we can what else may be in your system,
    Run Kaspersky online scanner
    With the exception of Internet Explorer, which must be used for this scan, keep ALL programs closed
    Note: It is recommended to disable onboard antivirus program and antispyware programs while performing scans to speed up scan time and to make sure there are no conflicts.
    Do not go surfing while your resident protection is disabled!
    Once the scan is finished remember to re-enable resident antivirus protection along with whatever antispyware application you use.


    Do an online scan with Kaspersky Online Scanner in Internet Explorer. You will be prompted to install and run an ActiveX component from Kaspersky, Click Yes.
    Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75%. Once the licence accepted, reset to 100%.
    • The program will launch and then start to download the latest definition files.
    • Once the scanner is installed and the definitions downloaded, click Next.
    • Now click on Scan Settings
    • In the scan settings make sure that the following are selected:
      o Scan using the following Anti-Virus database:
      o Extended (If available, otherwise use standard)
      o Scan Options:
      o Scan Archives
      o Scan Mail Bases
    • Click OK
    • Under select a target to scan, select My Computer
    • The scan will take a while so be patient and let it run.
    • Please do not use your computer while the scan is running. Once the scan is complete it will display if your system has been infected.
    • Click the Save Report As... button (see red arrow below)

      [​IMG]
    • In the Save as... prompt, select Desktop
    • In the File name box, name the file
    • In the Save as type prompt, select Text file (see below)

      [​IMG]
    • Include the report in your next post.
  10. mjr_river

    mjr_river TS Rookie Topic Starter

    As requested, thanks.
  11. kritius

    kritius TS Guru Posts: 2,087

    Please download the OTMoveIt2 by OldTimer.
    • Save it to your desktop.
    • Please double-click OTMoveIt2.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
    • Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

      Code:
      [kill explorer]
      C:\Downloads\setup.exe
      C:\Program Files\ElcomSoft\Advanced Archive Password Recovery\ARCHPR.EXE
      purity
      [start explorer]
          
    • Return to OTMoveIt2, right click in the "Paste Standard List of Files/Folders to Move" window (under the yellow bar) and choose Paste.
    • Click the red Moveit! button.
    • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
    • Close OTMoveIt2
    Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

    Apart from that your all clean then. Have any of the pop ups come back?

    Please open the OTMoveIt2 by OldTimer

    • Double-click OTMoveIt2.exe.
    • Click the CleanUp! button.
    • Select Yes when the "Begin cleanup Process?" prompt appears.
    • If you are prompted to Reboot during the cleanup, select Yes.
    • The tool will delete itself once it finishes, if not delete it by yourself.

    Note: If you receive a warning from your firewall or other security programs regarding OTMoveIt2 attempting to contact the internet, please allow it to do so.

    • Disable and Enable System Restore. - If you are using Windows XP or Vista then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

      You can find instructions on how to enable and re-enable system restore here:

      Windows XP System Restore Guide

      or

      Windows Vista System Restore Guide

    Re-enable system restore with instructions from tutorial above

    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.

    • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

    • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
    • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.

      This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software. A tutorial on installing & using this product can be found here:

      Instructions for Spybot S & D

    • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

      A tutorial on installing & using this product can be found here:

      Using SpywareBlaster to protect your computer from Spyware and Malware

    • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
    Follow this list and your potential for being infected again will reduce dramatically.

    Here are some additional utilities that will enhance your safety

    • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
    • Comodo BOCLEAN <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
    • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
    • Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
      Using Winpatrol to protect your computer from malicious software

    Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

    The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

    Also, please read this great article by Tony Klein So How Did I Get Infected In First Place
     
  12. mjr_river

    mjr_river TS Rookie Topic Starter

    After a reboot popups are back. :(
  13. kritius

    kritius TS Guru Posts: 2,087

    To get an Uninstall List from HijackThis:
    • Open HijackThis, click Config, click Misc Tools
    • Click "Open Uninstall Manager"
    • Click "Save List" (generates uninstall_list.txt)
    • Click Save, copy and paste the results in your next post.
  14. mjr_river

    mjr_river TS Rookie Topic Starter

    Un-install list.
  15. mjr_river

    mjr_river TS Rookie Topic Starter

    Have not heard back?

    Did not get any reply so I took the initiative and actually contacted the people involved with the CiD pop ups, the email conversation is attached.

    The uninstall software they sent worked and I have no more pop ups, ran a full scan after running the un-installer and no viruses found.
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