TechSpot

Cleaning Computer

By bballman53187
Sep 20, 2008
  1. I am taking a look at a friend's computer for her and the symptom she was having was that she couldn't access the internet. I brought the computer to my house and I went through all the basic steps like checking all of the connection settings and everything was fine. Oddly enough, I could access her Yahoo Messenger and Weatherbug applications which obviously need internet to function. I then tried pinging my router to see if maybe my router was acting up (even though my wireless laptop was working just fine) and I couldn't ping the router after removing all firewalls. I went through the Virus preliminary removal instructions and after the Super Anti-spyware scan all aspects of the internet worked fine.

    I've posted the requested logs to just make sure everything is fine, which I'm sure something will be found.

    Thanks for your time.
     
  2. tw0rld

    tw0rld TS Maniac Posts: 609   +6

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