I've been cleaning a friends laptop for the last few days. There were a few trojans that I thought I removed. I did 10 rounds of Windows updates (hadn't been updated in a couple of years). As a final step I ran Spybot S&D. It found 2 registry keys indication it was infected with DeepDive. It was unable to remove it because the files were possibly in use. It suggested rebooting so it could run on startup. After running at startup it found DeepDive again, and again couldn't remove it. I've run through this 3 times hoping for a different result. Malwarebytes and MS Security Essentials does not find DeepDive. I've followed the 5 step removal instructions and have included the logs in the following posts.