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Commercial Software Registration Problem

By Alfred Bell
May 21, 2016
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  1. Brand: Acer
    RAM: More than 4GB
    OS: Windows 7
    Browser: Mozilla Firefox 45.0

    Hi, This is about registering a paid-for programme.

    Bought it, downloaded it, installed it, registered it with the website, but after boot-up, registration window comes up again, depriving me of the use of the programme. I can't keep on going online and registering it every time I boot up. A .lic "Authenticated Licence" file with the correct Registration number was found, proving that their server has indeed registered the programme. Manufacturer does not reply. How can I remove the window requesting repeated and unnecessary registration? Is the software that gets in the way in a directory or in the registry or where? How can I clear this window out of my life and begin to use what I've paid for? Any help would be much appreciated.

    Alfred.
     
  2. Cycloid Torus

    Cycloid Torus TS Evangelist Posts: 1,657   +309

    Sounds like the program website is not fully functioning- and they might be 'off for the weekend". Try again on Monday...and call them if it doesn't work.

    Best of luck.
     

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