Compaq Presario C717 won't turn on

By tirrem
Jul 9, 2009
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  1. My laptop is only a year and a half old and it wont turn on. I recently had to buy a universal charger because the original broke. I was using it tonight then all of sudden it turns off without warning. The light on the power cord is on, but when i plug it into the computer it turns off, so it just stays on when not connected to the laptop. The light that indicates the computer is charging doesn't come on. when i press the on button, nothing at all happens. I really dont know what to do. I had some files that i didnt back up but i really dont care about them, i just want my laptop back. Any suggestions?
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,457   +135

    "The light on the power cord is on, but when i plug it into the computer it turns off"...

    Try another AC adapter first. If the same thing happens, there is a problem with the internal DC jack or the motherboard is bad
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