Completed 8 steps - how am I looking

By Orignl09
Jan 12, 2009
  1. hello

    recently my norton 360 stopped working - it doesn't open.

    along with that, no program can access the internet to receive updates any more. however, i can still get on the internet through internet explorer.

    i completed the eight steps and ridded my computer of a decent amount of stuff, but the two problems haven't been fixed. would you please look over my logs and give me some direction?

    thank you
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