Computer Crash (debuglog.txt)

Status
Not open for further replies.
Hello im having a little issue with my computer. It keep restarting at the login of windows xp proffecional. Here is the log file:

Code:
...............................................................
................................................................
...........
Loading User Symbols
Loading unloaded module list
...
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP_M (1000007f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 00000008, EXCEPTION_DOUBLE_FAULT
Arg2: f7abed70
Arg3: 00000000
Arg4: 00000000

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for SYMEVENT.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEVENT.SYS
*** WARNING: Unable to verify timestamp for SPBBCDrv.sys
*** ERROR: Module load completed but symbols could not be loaded for SPBBCDrv.sys

BUGCHECK_STR:  0x7f_8

CUSTOMER_CRASH_COUNT:  13

DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT

PROCESS_NAME:  winlogon.exe

LAST_CONTROL_TRANSFER:  from f76c1b96 to f769b33a

STACK_TEXT:  
ee356030 f76c1b96 ee35647c 867d2100 e149cc60 Ntfs!_SEH_prolog+0x1a
ee356068 f76c1aed ee35647c 867d2100 e149cc60 Ntfs!NtfsReadFileRecord+0x7a
ee3560a0 f76c29e2 ee35647c e149cc58 e149cc60 Ntfs!NtfsLookupInFileRecord+0x37
ee3560e0 f76c455e ee35647c e149cd20 e7ab2170 Ntfs!FindFirstIndexEntry+0x32
ee356208 f76c46f4 ee35647c e7a4f4c8 e149cd20 Ntfs!NtfsRestartIndexEnumeration+0x6c
ee35642c f76c32e8 ee35647c 854c4318 867d2100 Ntfs!NtfsQueryDirectory+0x54a
ee356460 f76c3253 ee35647c e149cd20 8677bb00 Ntfs!NtfsCommonDirectoryControl+0xbc
ee3565d8 804e13d9 867d2020 854c4318 854c4318 Ntfs!NtfsFsdDirectoryControl+0xad
ee3565e8 f775509e ee35668c 867dd8e8 854c4514 nt!IopfCallDriver+0x31
ee356614 804e13d9 8677bb00 854c4318 8672a9f0 fltmgr!FltpDispatch+0x152
ee356624 f773f459 ee356654 804e13d9 8672ddd0 nt!IopfCallDriver+0x31
ee35662c 804e13d9 8672ddd0 854c4318 804e9460 sr!SrPassThrough+0x31
ee35663c eeef9652 854c4514 854c4538 ee35668c nt!IopfCallDriver+0x31
WARNING: Stack unwind information not available. Following frames may be wrong.
ee356654 eef00d80 8672ddd0 865f8980 ee35668c SYMEVENT+0x7652
ee356670 eeef97b9 ee35668c 804e9460 eeef9880 SYMEVENT+0xed80
ee3566b0 804e13d9 863dbae8 854c4318 854c4318 SYMEVENT+0x77b9
ee3566c0 f775509e 854c4318 867dd8e8 855d3a00 nt!IopfCallDriver+0x31
ee3566ec 804e13d9 865f8980 854c4318 80701410 fltmgr!FltpDispatch+0x152
ee3566fc 8057087c ee356768 ee35680c 80581e61 nt!IopfCallDriver+0x31
ee356710 80581ebe 865f8980 854c4318 855d3a00 nt!IopSynchronousServiceTail+0x70
ee356734 804dd99f 8000096c 00000000 00000000 nt!NtQueryDirectoryFile+0x5d
ee356734 804e3de7 8000096c 00000000 00000000 nt!KiFastCallEntry+0xfc
ee3567d8 eeafbf4b 8000096c 00000000 00000000 nt!ZwQueryDirectoryFile+0x11
ee356824 eeafc451 ee356848 ee356858 ee356850 SPBBCDrv+0x2f4b
ee356870 eeb0a4cb e1608e94 e7a58810 00000000 SPBBCDrv+0x3451
ee35688c eeb094e6 e3bcf70c eeb17300 eeb174fd SPBBCDrv+0x114cb
ee3568b0 eeb17941 ee3569e0 00000005 0000000b SPBBCDrv+0x104e6
ee3568e0 eeb17626 ee3569d4 e15a43c0 00000000 SPBBCDrv+0x1e941
ee35691c eeb084a7 00000002 ee3569d4 e3bcf5a8 SPBBCDrv+0x1e626
ee35697c eeb0987c ee356aac 00356a80 00000002 SPBBCDrv+0xf4a7
ee3569fc 804dc605 00000005 ee356a30 e1ada7cc SPBBCDrv+0x1087c
ee356a0c 00000000 865de0f0 eeb02200 00000000 nt!ExReleaseResourceLite+0x8d


STACK_COMMAND:  kb

FOLLOWUP_IP: 
SYMEVENT+7652
eeef9652 ??              ???

SYMBOL_STACK_INDEX:  d

SYMBOL_NAME:  SYMEVENT+7652

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: SYMEVENT

IMAGE_NAME:  SYMEVENT.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  4551513d

FAILURE_BUCKET_ID:  0x7f_8_SYMEVENT+7652

BUCKET_ID:  0x7f_8_SYMEVENT+7652

The debug file is to big so i posted the txt as attachment. Any information will be helpful Thank you!
 
Hi there,

Your bug code is Bug Check 0x7F: UNEXPECTED_KERNEL_MODE_TRAP and since the first parameter is 00000008. This does narrow it down somewhat and points more towards hardware as being the issue.

1. Have you installed any new hardware recently?

2. Can you get into safemode at all?

3. This error is common with memory failure, I would suggest running memtest on your system ram. Here is a tutorial. Make sure you run it at least 7 passes, most people leave this test running overnight
 
Yes, i did a Network adapter. I installed the drivers but i cant seem to find the uninstall. Even under Add and Remove Program... I try go under safemode see what i can do.

============ Edit ==============
Ok i removed drivers i had installed before the issue started and... nothing! Still reboots on the login. Driver removed was Network adapter (linksys) The funny thing is that if i click on the "login" as soon as it apears the pc doesn't reboot. Here are the steps i took to delete the driver:

1.Press [Windows]+[Break] to bring up the System Properties dialog box.
2.Select the Advanced tab and click the Environment Variables button.
3.Click the New button below the System Variables panel.
4.In the New System Variable dialog box, type devmgr_show_nonpresent_devices in the Variable Name text box and 1 in the Variable Value text box.
5.Click OK to return to the System Properties dialog box and then click OK again.
6.Select the Hardware tab and click the Device Manager button.
7.In Device Manager, go to View | Show Hidden Devices.
8.Expand the various branches in the device tree and look for the washed out icons, which indicate unused device drivers.
9.To remove an unused device driver, right-click the icon and select Uninstall.

Credit: Tech Republic cant post url since my post arent greater than 5
 
Have you tried actually removing the hardware itself? Sometimes it actually requires physically removing the troublesome hardware.

Also, can you get into safemode?
 
Status
Not open for further replies.
Back