Computer crash with itunes loaded on it

By adrienne
Jul 10, 2011
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  1. hopefully somebody can help me, i am having a bad tech day. firstly last week my coputer crashed adn i can not get windows to restart, i do not have the discs anymore as the computer is eight years old, it will not let me start ina ny mmenu, stsyem restore,safe mode,last good known configuration etc and then today i dropped by iphone 3 and it has stopped working and has a white screen on it. unless ican activate the computer before i send the phone away i will have lost all of my itunes and iphone contacts etc as the phoe must be backed up before i send it away. please help
  2. Mark56

    Mark56 TechSpot Paladin Posts: 1,889

    The first thing you can try is to remove one of the RAM sticks, try to boot it and if no better put that stick back and pull out another one so you test the PC with each stick removed.

    Please also provide the make and model of the PC and your version of windows,

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