Computer crashing, application errors

By Mindshred
Nov 22, 2010
Post New Reply
  1. First off, thanks for the assistance with this matter.

    My computer works fine for awhile, but then it begins to 'white out' portions of internet explorer pages. If I close explorer and try to open it back up, it fails to do so, and then I begin to get application errors on things such as task manager, and the whole computer just grinds to a halt, forcing me to reset manually.

    Any help would be appreciated, thank you!


    Malwarebytes' Anti-Malware 1.46
    www.malwarebytes.org

    Database version: 5162

    Windows 5.1.2600 Service Pack 3
    Internet Explorer 8.0.6001.18702

    11/21/2010 8:22:23 AM
    mbam-log-2010-11-21 (08-22-23).txt

    Scan type: Full scan (A:\|C:\|)
    Objects scanned: 212788
    Time elapsed: 1 hour(s), 1 minute(s), 51 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)



    GMER 1.0.15.15530 - http://www.gmer.net
    Rootkit quick scan 2010-11-22 09:11:34
    Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 WDC_WD1200JB-75CRA0 rev.16.06V16
    Running: pzv2guoe.exe; Driver: C:\DOCUME~1\Owner\LOCALS~1\Temp\ufnyrkog.sys


    ---- Devices - GMER 1.0.15 ----

    Device Ntfs.sys (NT File System Driver/Microsoft Corporation)
    Device Fastfat.SYS (Fast FAT File System Driver/Microsoft Corporation)

    AttachedDevice fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
    AttachedDevice \Driver\Tcpip \Device\Ip pctgntdi.sys (PC Tools Generic TDI Driver/PC Tools)
    AttachedDevice \Driver\Tcpip \Device\Tcp pctgntdi.sys (PC Tools Generic TDI Driver/PC Tools)
    AttachedDevice \Driver\Tcpip \Device\Udp pctgntdi.sys (PC Tools Generic TDI Driver/PC Tools)
    AttachedDevice \Driver\Tcpip \Device\RawIp pctgntdi.sys (PC Tools Generic TDI Driver/PC Tools)

    ---- EOF - GMER 1.0.15 ----



    DDS (Ver_10-11-10.01) - NTFSx86
    Run by Owner at 9:16:53.76 on Mon 11/22/2010
    Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_22
    Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1023.552 [GMT -6:00]

    AV: AntiVir Desktop *On-access scanning disabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}

    ============== Running Processes ===============

    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    svchost.exe
    svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Avira\AntiVir Desktop\sched.exe
    svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
    C:\WINDOWS\System32\svchost.exe -k HTTPFilter
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\WINDOWS\System32\svchost.exe -k HPZ12
    C:\WINDOWS\System32\svchost.exe -k HPZ12
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    C:\WINDOWS\system32\svchost.exe -k netsvcs
    C:\Program Files\Winamp\winampa.exe
    C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\program files\steam\steam.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
    C:\Program Files\Windows Live\Contacts\wlcomm.exe
    C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Avira\AntiVir Desktop\avguard.exe
    C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Documents and Settings\Owner\Desktop\dds.scr

    ============== Pseudo HJT Report ===============

    uSearch Bar = hxxp://www.google.com/ie
    uStart Page = hxxp://www.google.com/
    mStart Page = about:blank
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
    BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
    TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
    uRun: [Steam] "c:\program files\steam\steam.exe" -silent
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
    mRun: [WinampAgent] c:\program files\winamp\winampa.exe
    mRun: [CTSysVol] c:\program files\creative\sbaudigy2\surround mixer\CTSysVol.exe
    mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
    mRun: [ATICustomerCare] "c:\program files\ati\aticustomercare\ATICustomerCare.exe"
    mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
    uPolicies-explorer: NoSMConfigurePrograms = 1 (0x1)
    dPolicies-explorer: NoSMConfigurePrograms = 1 (0x1)
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
    LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
    Notify: AtiExtEvent - Ati2evxx.dll

    ================= FIREFOX ===================

    FF - ProfilePath - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\mi6h4wl2.default\
    FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
    FF - plugin: c:\program files\real\realarcade\plugins\mozilla\npracplug.dll
    FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
    FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}

    ---- FIREFOX POLICIES ----
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--fiqz9s", true); // Traditional
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--fiqs8s", true); // Simplified
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--j6w193g", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4a87g", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbqly7c0a67fbc", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbqly7cvafr", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--kpry57d", true); // Traditional
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--kprw13d", true); // Simplified

    ============= SERVICES / DRIVERS ===============

    R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-12-12 64288]
    R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2010-11-16 207280]
    R0 TfFsMon;TfFsMon;c:\windows\system32\drivers\TfFsMon.sys [2010-11-16 51984]
    R0 TfSysMon;TfSysMon;c:\windows\system32\drivers\TfSysMon.sys [2010-11-16 59664]
    R1 pctgntdi;pctgntdi;c:\windows\system32\drivers\pctgntdi.sys [2010-11-16 233136]
    R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2010-10-13 135336]
    R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2010-10-13 267944]
    R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2010-10-13 61960]
    R2 Browser Defender Update Service;Browser Defender Update Service;c:\program files\spyware doctor\bdt\BDTUpdateService.exe [2010-11-16 112592]
    R3 AtiHDAudioService;ATI Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdXP3.sys [2010-9-19 101904]
    R3 COMMONFX.SYS;COMMONFX.SYS;c:\windows\system32\drivers\COMMONFX.sys [2009-6-23 99352]
    R3 CTAUDFX.SYS;CTAUDFX.SYS;c:\windows\system32\drivers\CTAUDFX.sys [2009-6-23 555032]
    R3 CTSBLFX.SYS;CTSBLFX.SYS;c:\windows\system32\drivers\CTSBLFX.sys [2009-6-23 566296]
    R3 P0630VID;Creative WebCam Live!;c:\windows\system32\drivers\P0630Vid.sys [2006-9-24 91830]
    S1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2010-10-13 11608]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S3 ATICDSDr;ATICDSDr;\??\c:\docume~1\owner\locals~1\temp\aticdsdr.sys --> c:\docume~1\owner\locals~1\temp\ATICDSDr.sys [?]
    S3 COMMONFX;COMMONFX;c:\windows\system32\drivers\COMMONFX.sys [2009-6-23 99352]
    S3 CTAUDFX;CTAUDFX;c:\windows\system32\drivers\CTAUDFX.sys [2009-6-23 555032]
    S3 CTERFXFX.SYS;CTERFXFX.SYS;c:\windows\system32\drivers\CTERFXFX.sys [2009-6-23 100888]
    S3 CTERFXFX;CTERFXFX;c:\windows\system32\drivers\CTERFXFX.sys [2009-6-23 100888]
    S3 CTSBLFX;CTSBLFX;c:\windows\system32\drivers\CTSBLFX.sys [2009-6-23 566296]
    S3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2010-8-16 15008]
    S3 nosGetPlusHelper;getPlus(R) Helper 3004;c:\windows\system32\svchost.exe -k nosGetPlusHelper [2004-8-4 14336]
    S3 npggsvc;nProtect GameGuard Service;c:\windows\system32\gamemon.des -service --> c:\windows\system32\GameMon.des -service [?]
    S3 pctplsg;pctplsg;c:\windows\system32\drivers\pctplsg.sys [2010-11-16 70408]
    S3 Revoflt;Revoflt;c:\windows\system32\drivers\revoflt.sys [2010-11-14 27064]
    S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2010-11-16 365280]
    S3 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2010-11-16 1141712]
    S3 TfNetMon;TfNetMon;c:\windows\system32\drivers\TfNetMon.sys [2010-11-16 33552]
    S3 ThreatFire;ThreatFire;c:\program files\spyware doctor\tfengine\tfservice.exe service --> c:\program files\spyware doctor\tfengine\TFService.exe service [?]
    S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2004-8-4 14336]
    S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
    S4 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-7-6 1357464]

    =============== Created Last 30 ================

    2010-11-18 14:50:03 -------- d-----w- c:\program files\SpeedFan
    2010-11-16 15:20:52 59664 --s---w- c:\windows\system32\drivers\TfSysMon.sys
    2010-11-16 15:20:52 51984 --s---w- c:\windows\system32\drivers\TfFsMon.sys
    2010-11-16 15:20:52 33552 --s---w- c:\windows\system32\drivers\TfNetMon.sys
    2010-11-16 14:54:10 -------- d-----w- c:\docume~1\owner\locals~1\applic~1\Threat Expert
    2010-11-16 14:49:19 767952 ----a-w- c:\windows\BDTSupport.dll.old
    2010-11-16 14:49:19 767952 ----a-w- c:\windows\BDTSupport.dll
    2010-11-16 14:49:18 149456 ----a-w- c:\windows\SGDetectionTool.dll
    2010-11-16 14:49:17 165840 ----a-w- c:\windows\PCTBDRes.dll
    2010-11-16 14:49:17 1652688 ----a-w- c:\windows\PCTBDCore.dll
    2010-11-16 14:49:17 1640400 ----a-w- c:\windows\PCTBDCore.dll.old
    2010-11-16 14:47:02 233136 ----a-w- c:\windows\system32\drivers\pctgntdi.sys
    2010-11-16 14:46:57 87784 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys
    2010-11-16 14:46:57 207280 ----a-w- c:\windows\system32\drivers\PCTCore.sys
    2010-11-16 14:46:48 70408 ----a-w- c:\windows\system32\drivers\pctplsg.sys
    2010-11-16 14:46:24 -------- d-----w- c:\program files\Spyware Doctor
    2010-11-16 14:46:24 -------- d-----w- c:\program files\common files\PC Tools
    2010-11-16 14:46:24 -------- d-----w- c:\docume~1\owner\applic~1\PC Tools
    2010-11-16 14:46:24 -------- d-----w- c:\docume~1\alluse~1\applic~1\PC Tools
    2010-11-15 11:29:30 578560 -c--a-w- c:\windows\system32\dllcache\user32.dll
    2010-11-15 11:26:17 -------- d-----w- c:\windows\ERUNT
    2010-11-15 11:19:15 -------- d-----w- C:\SDFix
    2010-11-14 14:54:55 -------- d-----w- c:\docume~1\owner\locals~1\applic~1\VS Revo Group
    2010-11-14 14:54:43 27064 ----a-w- c:\windows\system32\drivers\revoflt.sys
    2010-11-14 14:54:37 -------- d-----w- c:\program files\VS Revo Group
    2010-11-14 14:49:38 35136 ----a-w- c:\program files\mozilla firefox\plugins\np_gp.dll
    2010-11-12 14:24:58 73728 ----a-w- c:\windows\system32\javacpl.cpl
    2010-11-12 14:24:58 472808 ----a-w- c:\program files\mozilla firefox\plugins\npdeployJava1.dll
    2010-11-11 17:05:50 -------- d-----w- c:\docume~1\alluse~1\applic~1\SecTaskMan
    2010-11-11 17:05:43 -------- d-----w- c:\program files\Security Task Manager
    2010-11-11 15:27:06 -------- d-----w- c:\program files\Microsoft
    2010-11-11 15:26:46 -------- d-----w- c:\program files\Windows Live SkyDrive
    2010-11-10 03:31:55 -------- d-----w- c:\docume~1\owner\applic~1\Windows Search
    2010-11-10 03:26:07 -------- d-----w- c:\windows\system32\winrm
    2010-11-10 03:26:00 -------- dc-h--w- c:\windows\$968930Uinstall_KB968930$
    2010-11-10 03:25:03 -------- d-----w- c:\program files\Windows Desktop Search
    2010-11-10 03:25:02 -------- d-----w- c:\windows\system32\GroupPolicy
    2010-11-06 17:37:34 103864 ----a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll
    2010-11-06 17:37:34 103864 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
    2010-11-06 14:10:26 -------- d-----w- c:\docume~1\owner\applic~1\Avira
    2010-11-06 14:04:01 -------- d-----w- c:\windows\system32\wbem\repository\FS
    2010-11-06 14:04:00 -------- d-----w- c:\windows\system32\wbem\Repository
    2010-11-06 13:59:01 -------- d--h--w- c:\docume~1\alluse~1\applic~1\{65893B95-F47B-4483-B883-86BA181E9B54}
    2010-11-06 13:58:56 -------- d-----w- c:\documents and settings\all users\POint-Click
    2010-11-06 13:58:47 -------- d-----w- c:\docume~1\owner\applic~1\ScummVM
    2010-11-06 13:58:07 -------- d-----w- c:\program files\ATI Technologies
    2010-11-06 13:56:21 -------- d-----w- C:\ATI
    2010-11-06 13:56:19 -------- d-----w- c:\program files\common files\ATI Technologies
    2010-11-06 13:56:11 -------- d-----w- c:\program files\ATI
    2010-11-06 13:56:05 -------- d-----w- c:\docume~1\owner\applic~1\GetRightToGo
    2010-11-06 13:56:05 -------- d-----w- c:\docume~1\owner\applic~1\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
    2010-11-06 13:41:47 -------- d-----w- C:\NVIDIA
    2010-10-30 02:16:52 -------- d-----w- C:\Python25
    2010-10-28 13:19:30 -------- d-----w- c:\program files\ATI Technologies(2)
    2010-10-28 13:00:08 -------- d-----w- c:\program files\ATI(2)
    2010-10-28 12:56:29 -------- d-----w- C:\ATI(2)
    2010-10-28 00:24:19 -------- d-----w- c:\docume~1\alluse~1\applic~1\Driver Whiz
    2010-10-28 00:22:53 -------- d-----w- c:\program files\Driver Whiz
    2010-10-28 00:22:00 -------- d-----w- c:\windows\system32\NtmsData
    2010-10-23 16:48:33 -------- d-----w- c:\program files\OpenRPG
    2010-10-23 16:39:25 -------- d-----w- C:\Python26

    ==================== Find3M ====================

    2010-11-12 14:24:10 472808 -c--a-w- c:\windows\system32\deployJava1.dll
    2010-09-19 06:55:15 111960 ----a-w- c:\windows\dxsdkuninst.exe
    2010-09-18 17:23:26 974848 ----a-w- c:\windows\system32\mfc42u.dll
    2010-09-18 06:53:25 974848 ----a-w- c:\windows\system32\mfc42.dll
    2010-09-18 06:53:25 954368 ----a-w- c:\windows\system32\mfc40.dll
    2010-09-18 06:53:25 953856 ----a-w- c:\windows\system32\mfc40u.dll
    2010-09-10 05:58:08 916480 ----a-w- c:\windows\system32\wininet.dll
    2010-09-10 05:58:06 43520 ----a-w- c:\windows\system32\licmgr10.dll
    2010-09-10 05:58:06 1469440 ------w- c:\windows\system32\inetcpl.cpl
    2010-09-01 11:51:14 285824 ----a-w- c:\windows\system32\atmfd.dll
    2010-08-31 13:42:52 1852800 ----a-w- c:\windows\system32\win32k.sys
    2010-08-27 08:02:29 119808 -c--a-w- c:\windows\system32\t2embed.dll
    2010-08-27 05:57:43 99840 ----a-w- c:\windows\system32\srvsvc.dll
    2010-08-26 12:52:45 5120 -c--a-w- c:\windows\system32\xpsp4res.dll
    2007-11-03 01:20:36 774144 -c--a-w- c:\program files\RngInterstitial.dll

    ============= FINISH: 9:25:05.23 ===============



    DDS (Ver_10-11-10.01)

    Microsoft Windows XP Home Edition
    Boot Device: \Device\HarddiskVolume1
    Install Date: 8/19/2006 5:12:50 AM
    System Uptime: 11/21/2010 7:14:23 AM (26 hours ago)

    Motherboard: ASUSTeK Computer INC. | | P4S8X-MX
    Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz | Socket 478 | 1995/133mhz

    ==== Disk Partitions =========================

    A: is Removable
    C: is FIXED (NTFS) - 112 GiB total, 73.804 GiB free.
    D: is CDROM (CDFS)

    ==== Disabled Device Manager Items =============

    Class GUID:
    Description: Multimedia Audio Controller
    Device ID: PCI\VEN_1039&DEV_7012&SUBSYS_810F1043&REV_A0\3&267A616A&0&17
    Manufacturer:
    Name: Multimedia Audio Controller
    PNP Device ID: PCI\VEN_1039&DEV_7012&SUBSYS_810F1043&REV_A0\3&267A616A&0&17
    Service:

    ==== System Restore Points ===================

    RP214: 11/21/2010 6:58:25 AM - System Checkpoint
    RP215: 11/21/2010 8:37:45 AM - System Checkpoint

    ==== Installed Programs ======================

    32 Bit HP CIO Components Installer
    Acrobat.com
    Ad-Aware
    Adobe Download Manager
    Adobe Flash Player 10 ActiveX
    Adobe Reader 9.4.1
    Advanced Video FX Utility
    ATI AVIVO Codecs
    ATI Catalyst Control Center
    ATI Catalyst Registration
    ATI Display Driver
    ATI HYDRAVISION
    ATI Problem Report Wizard
    Avira AntiVir Personal - Free Antivirus
    Belarc Advisor 8.1
    Belkin Wireless Utility
    BitTorrent
    Browser Defender 2.0.6.15
    Catalyst Control Center - Branding
    Catalyst Control Center Core Implementation
    Catalyst Control Center Graphics Full Existing
    Catalyst Control Center Graphics Full New
    Catalyst Control Center Graphics Light
    Catalyst Control Center Graphics Previews Common
    Catalyst Control Center HydraVision Full
    Catalyst Control Center Localization All
    ccc-core-preinstall
    ccc-core-static
    ccc-utility
    CCC Help Chinese Standard
    CCC Help Chinese Traditional
    CCC Help Czech
    CCC Help Danish
    CCC Help Dutch
    CCC Help English
    CCC Help Finnish
    CCC Help French
    CCC Help German
    CCC Help Greek
    CCC Help Hungarian
    CCC Help Italian
    CCC Help Japanese
    CCC Help Korean
    CCC Help Norwegian
    CCC Help Polish
    CCC Help Portuguese
    CCC Help Russian
    CCC Help Spanish
    CCC Help Swedish
    CCC Help Thai
    CCC Help Turkish
    Creative Audio Console
    Creative MediaSource 5
    Creative Software AutoUpdate
    Creative WaveStudio 7
    Creative WebCam Center
    Creative WebCam Live! Driver (1.01.01.0730)
    Critical Update for Windows Media Player 11 (KB959772)
    Defraggler
    Fallout: New Vegas
    Glary Utilities 2.29.0.1032
    HighMAT Extension to Microsoft Windows XP CD Writing Wizard
    HijackThis 1.99.1
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Internet Explorer 7 (KB947864)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Format SDK (KB900399)
    Hotfix for Windows Media Format SDK (KB902344)
    Hotfix for Windows Media Format SDK (KB910998)
    Hotfix for Windows Media Format SDK (KB912454)
    Hotfix for Windows Media Format SDK (KB917821)
    Hotfix for Windows Media Format SDK (KB922042)
    Hotfix for Windows Media Format SDK (KB922814)
    Hotfix for Windows Media Format SDK 9.5 (KB905592)
    Hotfix for Windows Media Player 10 (KB921134)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB2158563)
    Hotfix for Windows XP (KB915800-v4)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB954550-v5)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB970653-v3)
    Hotfix for Windows XP (KB976098-v2)
    Hotfix for Windows XP (KB979306)
    Hotfix for Windows XP (KB981793)
    Java Auto Updater
    Java(TM) 6 Update 22
    Malwarebytes' Anti-Malware
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB2416447)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 4 Client Profile
    Microsoft .NET Framework 4 Extended
    Microsoft Application Error Reporting
    Microsoft AppLocale
    Microsoft Base Smart Card Cryptographic Service Provider Package
    Microsoft Choice Guard
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft DirectX SDK (June 2010)
    Microsoft Games for Windows - LIVE
    Microsoft Games for Windows - LIVE Redistributable
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
    Microsoft National Language Support Downlevel APIs
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
    Microsoft Windows Application Compatibility Database
    Microsoft Works
    Mozilla Firefox (3.6.12)
    MSN Music Assistant
    MSVCRT
    MSVCSetup
    MSXML 4.0 SP2 (KB925672)
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    NOMAD MuVo
    OpenRPG
    Overlord
    Python 2.6.2
    Revo Uninstaller Pro 2.4.3
    Security Task Manager 1.8
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
    Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
    Security Update for Step By Step Interactive Training (KB898458)
    Security Update for Windows Internet Explorer 7 (KB928090)
    Security Update for Windows Internet Explorer 7 (KB929969)
    Security Update for Windows Internet Explorer 7 (KB931768)
    Security Update for Windows Internet Explorer 7 (KB933566)
    Security Update for Windows Internet Explorer 7 (KB937143)
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB939653)
    Security Update for Windows Internet Explorer 7 (KB942615)
    Security Update for Windows Internet Explorer 7 (KB944533)
    Security Update for Windows Internet Explorer 7 (KB950759)
    Security Update for Windows Internet Explorer 7 (KB953838)
    Security Update for Windows Internet Explorer 7 (KB956390)
    Security Update for Windows Internet Explorer 7 (KB958215)
    Security Update for Windows Internet Explorer 7 (KB960714)
    Security Update for Windows Internet Explorer 7 (KB961260)
    Security Update for Windows Internet Explorer 7 (KB963027)
    Security Update for Windows Internet Explorer 7 (KB969897)
    Security Update for Windows Internet Explorer 8 (KB2183461)
    Security Update for Windows Internet Explorer 8 (KB2360131)
    Security Update for Windows Internet Explorer 8 (KB969897)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB972260)
    Security Update for Windows Internet Explorer 8 (KB974455)
    Security Update for Windows Internet Explorer 8 (KB976325)
    Security Update for Windows Internet Explorer 8 (KB978207)
    Security Update for Windows Internet Explorer 8 (KB981332)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Security Update for Windows Media Player (KB2378111)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB975558)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows Media Player 11 (KB936782)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows Search 4 - KB963093
    Security Update for Windows XP (KB2079403)
    Security Update for Windows XP (KB2115168)
    Security Update for Windows XP (KB2121546)
    Security Update for Windows XP (KB2160329)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB2259922)
    Security Update for Windows XP (KB2279986)
    Security Update for Windows XP (KB2286198)
    Security Update for Windows XP (KB2296011)
    Security Update for Windows XP (KB2347290)
    Security Update for Windows XP (KB2360937)
    Security Update for Windows XP (KB2387149)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951376)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953839)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960715)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371)
    Security Update for Windows XP (KB961373)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969898)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973346)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977165)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978251)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979559)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB979687)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980218)
    Security Update for Windows XP (KB980232)
    Security Update for Windows XP (KB980436)
    Security Update for Windows XP (KB981322)
    Security Update for Windows XP (KB981852)
    Security Update for Windows XP (KB981957)
    Security Update for Windows XP (KB981997)
    Security Update for Windows XP (KB982132)
    Security Update for Windows XP (KB982214)
    Security Update for Windows XP (KB982665)
    Security Update for Windows XP (KB982802)
    Segoe UI
    SiSAGP driver
    SiSRaidPackage
    Skins
    Sound Blaster Audigy 2
    SoundFont Bank Manager
    SpeedFan (remove only)
    Spybot - Search & Destroy
    Spyware Doctor 7.0
    Steam
    System Requirements Lab
    The Lord of the Rings FREE Trial
    Update for Microsoft Windows (KB971513)
    Update for Windows Internet Explorer 8 (KB2362765)
    Update for Windows Internet Explorer 8 (KB971180)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows Internet Explorer 8 (KB976749)
    Update for Windows Internet Explorer 8 (KB980182)
    Update for Windows XP (KB2141007)
    Update for Windows XP (KB2345886)
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB961503)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    VASSAL (3.1.14)
    Visual C++ 2008 x86 Runtime - (v9.0.30729)
    Visual C++ 2008 x86 Runtime - v9.0.30729.01
    VLC media player 0.9.6
    WebFldrs XP
    Winamp (remove only)
    Windows Genuine Advantage Notifications (KB905474)
    Windows Genuine Advantage Validation Tool (KB892130)
    Windows Internet Explorer 7
    Windows Internet Explorer 8
    Windows Live Call
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Messenger
    Windows Live Sign-in Assistant
    Windows Live Upload Tool
    Windows Management Framework Core
    Windows Media Connect
    Windows Media Format 11 runtime
    Windows Media Format SDK Hotfix - KB896097
    Windows Media Hotfix - KB895181
    Windows Media Player 10 Hotfix - KB888656
    Windows Media Player 10 Hotfix - KB895316
    Windows Media Player 11
    Windows XP Service Pack 3
    WinRAR archiver
    WinZip 15.0
    wxPython 2.8.10.1 (unicode) for Python 2.6

    ==== Event Viewer Messages From Past Week ========

    11/21/2010 7:11:07 AM, error: Service Control Manager [7034] - The Java Quick Starter service terminated unexpectedly. It has done this 1 time(s).
    11/21/2010 7:11:07 AM, error: Service Control Manager [7034] - The Browser Defender Update Service service terminated unexpectedly. It has done this 1 time(s).
    11/21/2010 6:55:53 AM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC000009A' while processing the file 'a295_appcompat.txt' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.
    11/18/2010 8:50:47 AM, error: SiSRaid [11] -
    11/15/2010 5:24:39 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD avgio avipbb BANTExt Fips intelppm IPSec MRxSmb NetBIOS NetBT RasAcd Rdbss ssmdrv Tcpip
    11/15/2010 5:24:39 AM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.
    11/15/2010 5:24:39 AM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
    11/15/2010 5:24:39 AM, error: Service Control Manager [7001] - The IP Traffic Filter Driver service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
    11/15/2010 5:24:39 AM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
    11/15/2010 5:24:39 AM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
    11/15/2010 5:24:19 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
    11/15/2010 5:24:12 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
    11/15/2010 3:03:38 AM, error: Service Control Manager [7001] - The Windows Media Player Network Sharing Service service depends on the Universal Plug and Play Device Host service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
    11/15/2010 2:59:06 AM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC000009A' while processing the file '~DFD0EC.tmp' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.

    ==== End Of File ===========================
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +35

    I'm having your thread moved to a more appropriate forum,. They can help you deal with the app errors.

    Please run the following and paste the log into a reply on the thread after it has been moved.

    Please download VEW and save it to your Desktop:

    Setting up the program

    Double-click VEW.exe to run.

    • Select log to query, select
    • Application
    • System

      Under Select type to list, select:
    • Critical (Vista only)
    • Error

      Click the radio button for Number of events
    • Type 20 in the 1 to 20 box
    • Then click the Run button.
    • Notepad will open with the output log.

      Load the log
    • In Notepad, click Edit> Select all
    • Then press Edit > Copy
    • Press Ctrl+V on your keyboard to paste the log to your next reply.

    (Courtesy rev-Olie)

    After it gets stabilized, if they think you have problems related to malware, you can return to this forum.

    I would like to bring your attention to this: I think this would be a load on any system:
    2010-10-28 13:19:30 -------- d-----w- c:\program files\ATI Technologies(2)
    2010-10-28 13:00:08 -------- d-----w- c:\program files\ATI(2)
    2010-10-28 12:56:29 -------- d-----w- C:\ATI(2)


    You should also know that PCTools is running ThreatFire as an antivirus program. This can conflict with Avira as you should have one 1 AV.
  3. Mindshred

    Mindshred Newcomer, in training Topic Starter

    Ah, thank you! And thank you for the move, too.



    Here is my VEW log:

    Vino's Event Viewer v01c run on Windows XP in English
    Report run at 22/11/2010 6:50:23 PM

    Note: All dates below are in the format dd/mm/yyyy

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    'Application' Log - error Type
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Log: 'Application' Date/Time: 21/11/2010 6:56:52 AM
    Type: error Category: 0
    Event: 1000 Source: Application Error
    Faulting application falloutnv.exe, version 0.0.0.0, faulting module , version 0.0.0.0, fault address 0x00000000.

    Log: 'Application' Date/Time: 21/11/2010 6:30:31 AM
    Type: error Category: 0
    Event: 1000 Source: Application Error
    Faulting application falloutnv.exe, version 1.2.0.285, faulting module , version 0.0.0.0, fault address 0x00000000.

    Log: 'Application' Date/Time: 16/11/2010 10:52:43 AM
    Type: error Category: 0
    Event: 1000 Source: Application Error
    Faulting application falloutnv.exe, version 0.0.0.0, faulting module , version 0.0.0.0, fault address 0x00000000.

    Log: 'Application' Date/Time: 14/11/2010 8:35:11 AM
    Type: error Category: 0
    Event: 11316 Source: MsiInstaller
    Product: Adobe Reader 9.4.0 -- Error 1316.A network error occurred while attempting to read from the file C:\Documents and Settings\All Users\Application Data\Adobe\Reader\9.3\ARM\AcroRead.msi

    Log: 'Application' Date/Time: 13/11/2010 4:42:49 PM
    Type: error Category: 0
    Event: 11316 Source: MsiInstaller
    Product: Adobe Reader 9.4.0 -- Error 1316.A network error occurred while attempting to read from the file C:\Documents and Settings\All Users\Application Data\Adobe\Reader\9.3\ARM\AcroRead.msi

    Log: 'Application' Date/Time: 13/11/2010 3:08:52 AM
    Type: error Category: 0
    Event: 11316 Source: MsiInstaller
    Product: Adobe Reader 9.4.0 -- Error 1316.A network error occurred while attempting to read from the file C:\Documents and Settings\All Users\Application Data\Adobe\Reader\9.3\ARM\AcroRead.msi

    Log: 'Application' Date/Time: 11/11/2010 9:13:50 PM
    Type: error Category: 0
    Event: 5013 Source: VSS
    Volume Shadow Copy Service error: Shadow Copy writer Microsoft Writer (Service State) called routine CVssWriterShim::Unsubscribe which failed with status 0x8000ffff (converted to 0x800423f4).

    Log: 'Application' Date/Time: 11/11/2010 9:13:50 PM
    Type: error Category: 0
    Event: 8193 Source: VSS
    Volume Shadow Copy Service error: Unexpected error calling routine IEventSystem::Remove. hr = 0x80070005.

    Log: 'Application' Date/Time: 11/11/2010 9:13:50 PM
    Type: error Category: 50
    Event: 4621 Source: EventSystem
    The COM+ Event System could not remove the EventSystem.EventSubscription object {84A4E0A5-4443-451B-BCB0-E0105EEAFF4A}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}. The HRESULT was 80070005.

    Log: 'Application' Date/Time: 11/11/2010 9:11:30 AM
    Type: error Category: 0
    Event: 12298 Source: VSS
    Volume Shadow Copy Service error: The I/O writes cannot be held during the shadow copy creation period on volume C:\. The volume index in the shadow copy set is 0. Error details: Flush[0x00000000], Release[0x8000ffff], OnRun[0x00000000].

    Log: 'Application' Date/Time: 11/11/2010 9:11:30 AM
    Type: error Category: 0
    Event: 12289 Source: VSS
    Volume Shadow Copy Service error: Unexpected error DeviceIoControl(00000248,0x0053c030,00039C30,0,00038C28,4096,[0]). hr = 0x80070057.

    Log: 'Application' Date/Time: 11/11/2010 9:11:30 AM
    Type: error Category: 0
    Event: 12289 Source: VSS
    Volume Shadow Copy Service error: Unexpected error DeviceIoControl(00000248,0x0053c010,00039C30,0,00038C28,4096,[0]). hr = 0x80070057.

    Log: 'Application' Date/Time: 11/11/2010 9:11:14 AM
    Type: error Category: 0
    Event: 12298 Source: VSS
    Volume Shadow Copy Service error: The I/O writes cannot be held during the shadow copy creation period on volume C:\. The volume index in the shadow copy set is 0. Error details: Flush[0x00000000], Release[0x8000ffff], OnRun[0x00000000].

    Log: 'Application' Date/Time: 11/11/2010 9:11:14 AM
    Type: error Category: 0
    Event: 12289 Source: VSS
    Volume Shadow Copy Service error: Unexpected error DeviceIoControl(00000244,0x0053c030,00039C30,0,00038C28,4096,[0]). hr = 0x80070057.

    Log: 'Application' Date/Time: 11/11/2010 9:11:14 AM
    Type: error Category: 0
    Event: 12289 Source: VSS
    Volume Shadow Copy Service error: Unexpected error DeviceIoControl(00000244,0x0053c010,00039C30,0,00038C28,4096,[0]). hr = 0x80070057.

    Log: 'Application' Date/Time: 11/11/2010 8:51:44 AM
    Type: error Category: 0
    Event: 1000 Source: Application Error
    Faulting application falloutnv.exe, version 1.2.0.285, faulting module falloutnv.exe, version 1.2.0.285, fault address 0x00a85d2d.

    Log: 'Application' Date/Time: 11/11/2010 7:50:50 AM
    Type: error Category: 0
    Event: 3011 Source: LoadPerf
    Unloading the performance counter strings for service wsearchidxpi (wsearchidxpi) failed. The Error code is the first DWORD in Data section.

    Log: 'Application' Date/Time: 11/11/2010 7:50:49 AM
    Type: error Category: 0
    Event: 3012 Source: LoadPerf
    The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. BaseIndex value from Performance registry is the first DWORD in Data section, LastCounter value is the second DWORD in Data section, and LastHelp value is the third DWORD in Data section.

    Log: 'Application' Date/Time: 11/11/2010 7:50:48 AM
    Type: error Category: 0
    Event: 3011 Source: LoadPerf
    Unloading the performance counter strings for service UGTHRSVC (UGTHRSVC) failed. The Error code is the first DWORD in Data section.

    Log: 'Application' Date/Time: 11/11/2010 7:50:48 AM
    Type: error Category: 0
    Event: 3012 Source: LoadPerf
    The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. BaseIndex value from Performance registry is the first DWORD in Data section, LastCounter value is the second DWORD in Data section, and LastHelp value is the third DWORD in Data section.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    'System' Log - error Type
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Log: 'System' Date/Time: 22/11/2010 6:11:16 PM
    Type: error Category: 0
    Event: 7001 Source: Service Control Manager
    The Windows Media Player Network Sharing Service service depends on the Universal Plug and Play Device Host service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

    Log: 'System' Date/Time: 21/11/2010 7:15:44 AM
    Type: error Category: 0
    Event: 7001 Source: Service Control Manager
    The Windows Media Player Network Sharing Service service depends on the Universal Plug and Play Device Host service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

    Log: 'System' Date/Time: 21/11/2010 7:11:07 AM
    Type: error Category: 0
    Event: 7034 Source: Service Control Manager
    The Java Quick Starter service terminated unexpectedly. It has done this 1 time(s).

    Log: 'System' Date/Time: 21/11/2010 7:11:07 AM
    Type: error Category: 0
    Event: 7034 Source: Service Control Manager
    The Browser Defender Update Service service terminated unexpectedly. It has done this 1 time(s).

    Log: 'System' Date/Time: 21/11/2010 7:07:22 AM
    Type: error Category: 0
    Event: 7001 Source: Service Control Manager
    The Windows Media Player Network Sharing Service service depends on the Universal Plug and Play Device Host service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

    Log: 'System' Date/Time: 21/11/2010 6:55:53 AM
    Type: error Category: 0
    Event: 1 Source: sr
    The System Restore filter encountered the unexpected error '0xC000009A' while processing the file 'a295_appcompat.txt' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.

    Log: 'System' Date/Time: 21/11/2010 3:37:35 AM
    Type: error Category: 0
    Event: 7001 Source: Service Control Manager
    The Windows Media Player Network Sharing Service service depends on the Universal Plug and Play Device Host service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

    Log: 'System' Date/Time: 20/11/2010 9:23:35 PM
    Type: error Category: 0
    Event: 7001 Source: Service Control Manager
    The Windows Media Player Network Sharing Service service depends on the Universal Plug and Play Device Host service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

    Log: 'System' Date/Time: 20/11/2010 6:59:41 AM
    Type: error Category: 0
    Event: 7001 Source: Service Control Manager
    The Windows Media Player Network Sharing Service service depends on the Universal Plug and Play Device Host service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

    Log: 'System' Date/Time: 19/11/2010 9:47:02 AM
    Type: error Category: 0
    Event: 7001 Source: Service Control Manager
    The Windows Media Player Network Sharing Service service depends on the Universal Plug and Play Device Host service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

    Log: 'System' Date/Time: 18/11/2010 8:58:15 PM
    Type: error Category: 0
    Event: 7001 Source: Service Control Manager
    The Windows Media Player Network Sharing Service service depends on the Universal Plug and Play Device Host service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

    Log: 'System' Date/Time: 18/11/2010 10:48:41 AM
    Type: error Category: 0
    Event: 7001 Source: Service Control Manager
    The Windows Media Player Network Sharing Service service depends on the Universal Plug and Play Device Host service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

    Log: 'System' Date/Time: 18/11/2010 9:37:53 AM
    Type: error Category: 0
    Event: 10010 Source: DCOM
    The server {0002DF01-0000-0000-C000-000000000046} did not register with DCOM within the required timeout.

    Log: 'System' Date/Time: 18/11/2010 9:31:57 AM
    Type: error Category: 0
    Event: 7001 Source: Service Control Manager
    The Windows Media Player Network Sharing Service service depends on the Universal Plug and Play Device Host service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

    Log: 'System' Date/Time: 18/11/2010 9:02:10 AM
    Type: error Category: 0
    Event: 11 Source: SiSRaid
    The event description cannot be found.

    Log: 'System' Date/Time: 18/11/2010 9:02:10 AM
    Type: error Category: 0
    Event: 11 Source: SiSRaid
    The event description cannot be found.

    Log: 'System' Date/Time: 18/11/2010 8:59:04 AM
    Type: error Category: 0
    Event: 7001 Source: Service Control Manager
    The Windows Media Player Network Sharing Service service depends on the Universal Plug and Play Device Host service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

    Log: 'System' Date/Time: 18/11/2010 8:52:49 AM
    Type: error Category: 0
    Event: 11 Source: SiSRaid
    The event description cannot be found.

    Log: 'System' Date/Time: 18/11/2010 8:51:06 AM
    Type: error Category: 0
    Event: 11 Source: SiSRaid
    The event description cannot be found.

    Log: 'System' Date/Time: 18/11/2010 8:50:47 AM
    Type: error Category: 0
    Event: 11 Source: SiSRaid
    The event description cannot be found.
  4. Mindshred

    Mindshred Newcomer, in training Topic Starter

    I'm still seeking advice on how to get things fixed!

    Thanks!
  5. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +35

    Please keep in mind that we have just had the Thanksgiving holiday and weekend. But I will PM someone to see if they can check this.
  6. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,358   +167

    Hi Mindshred

    I quickly skimmed your thread.. Two comments to start. Try
    1) Reset IE Settings
    2) Also, run CrystalDiskInfo. Does it report your disk Health Status as Good?

    After above, are your problems the same? Have you turned off one of the A/V's as Bobbye pointed out?
  7. Mindshred

    Mindshred Newcomer, in training Topic Starter

    Thank you for the assistance! My apologies on the delay in getting back to this, I was unexpectedly out of town and away from the computer for a couple days.

    I've removed Threatfire as Bobbye mentioned, and now I just have Avira. Though that didn't resolve the issue, if I only need Avira, that's still good to know.

    I have just reset my IE settings as you've instructed, so I should know within a day or so whether that helped.


    CrystalDiskInfo reports my Health Status as Caution, however!
  8. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,358   +167

    Hi MindShred
    This means the SMART sensors on your disk have recorded some errors. On the one hand, this doesn't mean an imminent drive failure. But on the other hand, once SMART sensor errors start to occur it significantly increase the odds of a disk failure sometime in the future. So is probably wise to also plan to replace your hard disk.

    That said, I saw this among the other errors in your old event log which often means backup failure due to disk and or memory errors (and why i asked you first check your drive)
    Code:
    Log: 'Application' Date/Time: 11/11/2010 9:11:30 AM
    Type: error Category: 0
    Event: 12289 Source: VSS
    Volume Shadow Copy Service error: Unexpected error DeviceIoControl(00000248,0x0053c010,00039C30,0,00038C28,4096,[0]). hr = 0x80070057.
    So first important question: Are you running backups? And have you verified your backups are completing successfully?

    And while we want to review how your machine is doing in general since the changes you made, i think is best you still plan to replace your hard drive. which then also begs the question: is it better to transfer a snapshot of your current drive to the new one, or perhaps just do a full, clean reinstall.

    Do you have your Windows and program installation CDs and any needed activiation product keys if need be?
  9. Mindshred

    Mindshred Newcomer, in training Topic Starter

    Backups as in, Restore Points?

    I checked the System Restore Wizard, and while I have it set to create restore points, it does not seem to be doing so. I toggled it off and back on, but I doubt that doing so did much good.



    I've looked through my desk, and I don't see them. I've moved four or five times in the years since I bought the computer, so it's entirely likely that they were lost in one of the shuffles.
  10. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,358   +167

    What's the make/model of your computer?

    Are you XP Pro? or Home?

    Is your computer from a system vendor from HP or Dell? Look under Start->Programs. Any chance there's a recovery manager already installed (as sometimes they let you create your own recovery CDs)

    btw.. how's the machine been running since your last set of changes?>

    /* edit */
    re: backups

    at a minimum you should be backing your personal files and folders. (System restore only save system state. It doesn't provide for a reinstall. Nor is it guarnteed to recover system state when you use it to try and recover a crashing/problematic Window installation if , e.g Windows is crashing or broken. Is why one should be doing their own backups)
  11. Mindshred

    Mindshred Newcomer, in training Topic Starter

    XP Home, Version 2002. It's a Dell.

    I don't see a Recovery Manager anywhere.

    Do you have a link to a back-up walkthrough of some sort? I sort of suck at technology. :)


    So far, things have been running fine; hopefully they'll continue to do so. Fingers are crossed!
     
  12. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,358   +167

    What model Dell? (there should be a Dell tag on your computer with your model info if you don't know). You might also call Dell to inquire about XP Home install CDs for your Dell (usually pretty cheap. i think HP used to charge under $19 USD)

    i can post more tomorrow when i have the chance, but for now
    > Do you have an external disk for backups? (always backup to a physically different disk). Personally, i recommend using an external disk with its own AC adapter vs. the small portable type that rely on USB ports for power)
    > Then just copy your document and Desktop folders to the drive

    C:\Documents and Settings\yourUserID\My Documents and
    C:\Documents and Settings\yourUserID\Desktop
  13. Mindshred

    Mindshred Newcomer, in training Topic Starter

    I'm not seeing one, but I don't have the original casing. I had to get a new motherboard a few years ago because my caps (?) were busted, and the new one wouldn't fit in the dell case.

    Unless I'm missing it somewhere?


    I shall look into this!


    [/quote]

    Just a flash drive, which probably isn't anywhere near big enough for all that.


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