Hey guys, this is my first time posting on these forums and really I came here out off desperation, I'm really not computer savvy and I basically only know how to run my computer, I know next to nothing about the hardware
The problem is that my computer keeps crashing, it started only infrequently, maybe once every few days, but it has gotten so bad now that it crashes 3-4 times in a single day, and I don't even know where to begin to remedy the problem
I was about to run a "Disk Cleanup" before posting this but I noticed there are some boxes to check to delete stuff which include things like :"error messages" and "minidumps" which I wasn't sure if I should delete just yet before asking you guys
When it crashes, the computer screen will just completely freeze and any current audio will get stuck in like a millisecond loop, then it goes to a multicolored screen of gibberish, then to black, then to a blue screen with a lot of text that I haven't been able to quite read (there is a counter at the bottom which counts up to 100, and when it reaches 100 the comp will successfully restart)
after the crash the only error message I get from windows is something along the lines of "windows has just recovered from a serious error/crash" or something
im not really sure about the specifics of my computer hardware but if anyone is willing to help and would let me know what other information I need to provide I would be glad to do so very grateful for any help
The problem is that my computer keeps crashing, it started only infrequently, maybe once every few days, but it has gotten so bad now that it crashes 3-4 times in a single day, and I don't even know where to begin to remedy the problem
I was about to run a "Disk Cleanup" before posting this but I noticed there are some boxes to check to delete stuff which include things like :"error messages" and "minidumps" which I wasn't sure if I should delete just yet before asking you guys
When it crashes, the computer screen will just completely freeze and any current audio will get stuck in like a millisecond loop, then it goes to a multicolored screen of gibberish, then to black, then to a blue screen with a lot of text that I haven't been able to quite read (there is a counter at the bottom which counts up to 100, and when it reaches 100 the comp will successfully restart)
after the crash the only error message I get from windows is something along the lines of "windows has just recovered from a serious error/crash" or something
im not really sure about the specifics of my computer hardware but if anyone is willing to help and would let me know what other information I need to provide I would be glad to do so very grateful for any help
