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Computer freezes, any solutions?

Discussion in 'Windows OS' started by vuga419, Feb 28, 2009.

  1. kimsland Ex-TechSpotter Posts: 18,353

  2. vuga419 Newcomer, in training

    I just downloaded @BIOS and installed it. Then I opened it up, and just clicked update BIOS and then it said "restart now?" and I clicked no, and continued to work on my stuff. Then I went to watch TV, and when I came back, the computer was off and when I tried to turn it back on, it wouldnt post.
  3. kimsland Ex-TechSpotter Posts: 18,353

    The above bios file I just quoted, is run outside Windows, so you couldn't have kept on working.

    If you have used another Bios file (Windows version or something?) Then yes it may now be corrupt. You may need to contact the manufacture to confirm there is a workaround or not.
  4. Sharam Newcomer, in training Posts: 538

    Sorry, I just don't understand what "I just downloaded @BIOS" means.

    Your motherboard has 3 different revisions, all of which use the same BIOS image file and as kimsland stated, you don't run it from Windows, there is no way it could've ran from within Windows even if you double clicked on it, the BIOS download for you motherboard is a self extracting file, it's name is motherboard_bios_ga-p35c-ds3r_f12e(4).exe which unzips the three following files autoexec.bat, FLASHSPI.EXE and P35CDS3R.12E once double clicked, then there are few steps to take that we have not explained yet.

    Also on the download page in red you can see the following.

    Please remember to "Load Optimize Defaults" (in the BIOS Setup) after updating new BIOS
    This is an important step, if you happened to find a BIOS update utility that works from Windows from Gigabyte, you should have followed the instruction and re-booted.

    I'm not sure what you downloaded and from where "@BIOS" doesn't tell us anything.

    We are here to help you and you should not perform steps you are not sure of without asking.

    If you happened to go somewhere else and downloaded a file called "update BIOS" or a utility that executes and gives you option to update the BIOS, for another system, the chances are it would not run since it was meant for another motherboard, but some of them do in which case, makes you motherboard unable to POST.

    Can you try and explain step by step what you did, where you went (provide address), what file did you download (provide file name) so we might be able to help you?
  5. vuga419 Newcomer, in training

    ok, so I shorted the CMOS, and took a stick of RAM out, and wouldnt you know it, my computer started up again. I did a test to see if anything changed, and now I can play a whole mission in L4D and my computer still hasn't crashed. I'll stick the ram back in and see what happens, but maybe its a ram problem after all
  6. kimsland Ex-TechSpotter Posts: 18,353

    Who knows, I find the whole thread a bit confusing :)

    Here's Memtest to test your Ram. Maybe that my just come up ok too :rolleyes:
     
  7. Sharam Newcomer, in training Posts: 538

    Well, at least he answers to Technochicken properly definitely not a thread anyone can learn something from :)

    I have no more suggestions just glad the board boots up.
  8. vuga419 Newcomer, in training

    sorry sharam, @BIOS is the application I downloaded that auto updates the BIOS for you, at least thats what it says in my mobo manual, heres the page its on
    http://www.gigabyte.com.tw/Support/Motherboard/Utility_Model.aspx?ProductID=2551#anchor_os
    its first on the list, I installed that, clicked update, and the rest is history

    I've ran memtest on each stick of ram separately, but they each come up clean, but im not sure how long to run memtest, so how long should I run it?
  9. Sharam Newcomer, in training Posts: 538

    You want to do few passes to be sure there are no errors.

    So, it looks like the BIOS did update, that is good news, did you go to the BIOS Setup and load the defaults?

    I know you said it worked OK with one stick and you could game for some time, another good news.

    What happens again with both sticks?
  10. kimsland Ex-TechSpotter Posts: 18,353

    7 Passes as I stated already in the guide !

    Also @Bios from here: http://www.gigabyte.com.tw/FileList/NewTech/old_motherboard_newtech/tech_a_bios.htm

    Did you do this:
    Code:
     
    3.Before you start.....
      	I. 	If your system supports Intel Hyper-Threading technology, please kindly disable the function in the BIOS.
      	II. 	Please close all applications and TSR (such as anti-virus program) under Windows to avoid unexpect error whiling BIOS update.
    [COLOR="White"].[/COLOR]
    
  11. vuga419 Newcomer, in training

    @Sharam: no, I didnt load defaults, but I was planning on it, I was caught up with my computer starting up again, and I havent tried both sticks yet, I think I already know whats going to happen, but I'll try

    @kimsland: no, I didnt close my applications when I was updating the BIOS, so should I update it again? I have never done 7 passes before, the most I've done was 4, so I'll retest the sticks again and see what I come up with
  12. kimsland Ex-TechSpotter Posts: 18,353

    I'm not sure if it's now working ok or not (Bios wise) If it is then just leave it now
    But next time use the bootup Bios updating procedure (ie don't run it from inside Windows ;) )

    Just post back once the 7 Passes are done.
  13. vuga419 Newcomer, in training

    well, I managed to get one stick of ram to pass 7 passes, when the other stick was in the computer, it got to the memtest part once, and then froze, other times it wouldnt even post, so ill just assume its broken. I cant seem to get the mobo bios to install, I clicked on autoexex and FLASHSPI.EXE, saw a command prompt but nothing happened, you said here:

    when you said there are a few steps you have not explained yet, what did u mean? how am I supposed to properly update my BIOS?
  14. Sharam Newcomer, in training Posts: 538

    BIOS update was recommended to ensure the chipset knows how to control and communicate with your processor.

    You reported success with one stick. Without reading the whole thread, is the issue solved, as in when you run the system with one stick, are there any problems?

    The BIOS we pointed to, has to be ran in DOS mode using a bootable floppy or CD, I'm not certain if your board has EZ-Flash utility built in.

    Updating the BIOS will not fix your RAM.

    Download CPU-Z



    Once CPU-Z results come up, go to the last tab (about) do a registers dump and attach the text fiile in your next post.