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Computer freezes only while playing video games?

By igotgame911
Mar 31, 2011
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  1. Hey all at techspot.com and this is my first post. */wave*

    My computer like in the description just freezes just playing video games nothing else...No error nothing. Right now I am checking my ram with memtest but the test looks to be clean. I honestly don't have any other information to give you on what happens(other than a freeze and have to hard reboot). I will give you me specs:
    OS: Windows 7-64 bit home prenium
    AMD Phenom(tm) II x4 925 processor 2.80 GHz
    4 GB of RAM
    GTS 450 is my graphics card
    running at 700 watts and the temperature is about 30 degrees Celsius if that helps if any...?
    All my drivers are updated with the latest and greatest.
     
  2. Route44

    Route44 TechSpot Ambassador Posts: 12,172   +37

    What are your temperatures like under load, i.e. gaming? Is your system freezing during any game or only certain ones?
     
  3. igotgame911

    igotgame911 TS Rookie Topic Starter Posts: 16

    The temp is pretty the same changing only slightly. And my computer is freezing on all games. But I can surf the web and watch videos just fine.
     
  4. Route44

    Route44 TechSpot Ambassador Posts: 12,172   +37

    This sounds suspiciously like the issue is with your video card drivers even though you have the latest updates. I suggest doing the following...

    1. Download Driver Sweeper free version to your desktop screen and install.

    2. Download the latest diver(s) for your video card but don't install them.

    3. Uninstall your video card drivers and reboot your PC into Safe Mode. Run Driver Sweeper but ONLY for the video card drivers. I had someone use it on their chipset drivers! If it doesn't find any video card drivers that is quite okay; just leave all other drivers alone.

    4. Reboot and install new video card drivers.

    * It is late here on the East Coast so I will check in some time tomorrow to see how your fared.
     
  5. igotgame911

    igotgame911 TS Rookie Topic Starter Posts: 16

    I played and it still freezed it just lasted a little longer. I tested on all games and they all did the same thing ;(
     
  6. igotgame911

    igotgame911 TS Rookie Topic Starter Posts: 16

    Now it is starting to do even when I do not play video games ;(
     
  7. Route44

    Route44 TechSpot Ambassador Posts: 12,172   +37

    Okay, now check your system fans -- are they spinning, especially your video card fan; check your air flow. Does the system have dust build up? Heat build-up will cause the kind of freezings you are talking about.
     
  8. igotgame911

    igotgame911 TS Rookie Topic Starter Posts: 16

    the fans are good and there is no dust in it.
     
  9. igotgame911

    igotgame911 TS Rookie Topic Starter Posts: 16

    I had to uninstall the driver because it would keep changing from Analog to Digital and turned my screen black for like 10 seconds and then said the driver failed and recovered.
     
  10. Route44

    Route44 TechSpot Ambassador Posts: 12,172   +37

    Okay, now back off a driver or two. In other words, do the steps that I provided you but instead of the latest install the one just previous to the latest. If that doesn't work then try the one just before it.

    We have seen this step work for a good many people here.

    * Keep us updated.
     
  11. igotgame911

    igotgame911 TS Rookie Topic Starter Posts: 16

    I have done that before with deleting the driver than installing the previous one keeps failing again and again.
     
     
  12. Route44

    Route44 TechSpot Ambassador Posts: 12,172   +37

    What security software are you running?
     
  13. igotgame911

    igotgame911 TS Rookie Topic Starter Posts: 16

    none and btw I just got a blue screen that says it is restarting from an error and it restarted but that was it...?
     
  14. igotgame911

    igotgame911 TS Rookie Topic Starter Posts: 16

    none and btw I got a blue screen that says it is restarting from an error and it restarted but that was it...? lol
     
  15. Zen

    Zen TechSpot Paladin Posts: 938   +44

    I don't know, but if you ask me it kind of sounds like your video card has run a muck and has trickled it's problems into your system as a whole.

    Video game freezes and "hard re-boots" and now "blue screens", doesn't sound to promising.

    If I were in your shoes, which I have been once or twice, I would wipe everything out, kill your system and start again from scratch. Install your O.S. and install all of the "latest & greatest" drivers for all your hardware, except for the video card! I would only install the drivers that came with your card, which should be on a CD, just use the drivers off the CD for a while and see if that does the trick.

    I know I'm sounding silly, but it kind of sounds like your video card is having a hard time and might be confused about something.

    Or if you don't feel like going through the hassle of starting again from scratch, you may then just want to re-place you video card with a new one. If you do re-place the card, make sure all the software for the old card is out before you do this.

    "My 2 cents"
     
  16. igotgame911

    igotgame911 TS Rookie Topic Starter Posts: 16

    I wish I could PM you but I don't have 12 post...fail. I have windows 7 and every time I try to wipe the computer(which I have done 4 times) I would always get these Windows.old. files and I can't get rid of them. What should I do?
     
  17. igotgame911

    igotgame911 TS Rookie Topic Starter Posts: 16

    What is Windows Kernel Mode btw? because it said that failed.
     
  18. Route44

    Route44 TechSpot Ambassador Posts: 12,172   +37

    Go ahead and attach your newest minidump files.
     
  19. Maccian

    Maccian TS Rookie

    Hello

    I am having the same issue though only when playing games, all games. worms reloaded, fallout 3, fifa 11, GTA IV etc, defragmenting my comp as I type this, did a disc clean up just before it, this is the 1st step i have taken other that restarting my PC. It was working perfectly yesterday on two of the games I mentioned, and has been for 6 - 7 months. I will get the details of my comp if you need. I can/could run GTA IV on High settings if I wanted to fps wise since I bought the Graph card. I am happy to use a few days to troubleshoot I would rather not buy a new gfxcard hehe but if I have to I will, payday is 15th.

    I am new, found this thread by searching Google, hope someone can help me =D

    pc details
    Intel(R) Core(TM)2 Duo CPU E4500 @ 2.20 GHz
    2.00 GB RAM memory
    32-bit Vista operating system
    ATI Radeon HD 5700 Series

    2.09 GB free of 445 GB if that means anything, i doubt it ^^


    powered by a 500W OCZ

    Any Ideas?

    Thanks
    --


    I have posted a topic of my own in same section so things don't get to confusing on this page.
     
  20. igotgame911

    igotgame911 TS Rookie Topic Starter Posts: 16

    I finally figured out how to get minidump! Took me a while. I took a peek and I don't what it would give you lol. Good luck though. I pray this will give you enough info of what is happening. There are 5 in there...I believe.
     

    Attached Files:

  21. Route44

    Route44 TechSpot Ambassador Posts: 12,172   +37

    You have two errors of note:

    0x116: VIDEO_TDR_FAILURE
    This means an attempt to reset the display driver and recover from timeout failed.

    0x117: VIDEO_TDR_TIMEOUT_DETECTED
    This is caused when a display driver fails to respond in timely fashio.

    All files point to the culprit as the Nvidia video card driver nvlddmkm.sys

    I know you responded to my post #4 in your post #5 but I wasn't quite clear if you followed the steps as given. If not, do so. If you have and you are getting issues with the latest Nvidia drivers then roll back to the former newest release.
     
  22. igotgame911

    igotgame911 TS Rookie Topic Starter Posts: 16

    I did exactly what you said on post #4 but when i play games I still get my computer screen changing from Digital to Analog so I am going to the same thing but using the previous one. I am on an older one and it still does the same thing!
     
  23. Route44

    Route44 TechSpot Ambassador Posts: 12,172   +37

    Have you tried using another cable for your monitor? There is the possibility your video card is defective.
     
  24. igotgame911

    igotgame911 TS Rookie Topic Starter Posts: 16

    Is there any way of testing if my video card is defective?
     
  25. Route44

    Route44 TechSpot Ambassador Posts: 12,172   +37

    One such way is to install it into another system and run it. Make sure your video card is properly set in your current system and that everything is connected properly and firmly.
     


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