Computer Freezes/Reboots During Gaming

By morningsdreams
May 24, 2009
Topic Status:
Not open for further replies.
  1. Hi. I'm about at my wit's end. I purchased the computer in October and immediately began having problems. I currently play World of Warcraft, Sims 2 and Lord of the Rings Online -- or well, did.

    With WoW, at random intervals the computer will freeze, the sound loops in a dull buzzing and the computer will restart itself. I don't see a blue or black screen unless it's happening in the time of a blink. With Sims 2 and LotRO it's worse; they will run for anywhere from five to twenty minutes before the computer freezes and restarts.

    The computer's taken four trips to the computer technician, where he reinstalled one ram chip, ran diagnostics all times and otherwise could find nothing wrong with it. >.> Before I just dealt with it since I didn't have a lot of play time, but now that I do I am feeling back to being so very frustrated and hating that this just won't work right.

    I've done all the normally suggested steps to take, but nothing's worked so far. The cpu heat was also tested and that wasn't the problem. Any help would be greatly appreciated!

    Here are my computer specs (I'm hoping I didn't forget anything):

    Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
    System Manufacturer: INTEL_
    System Model: DG43NB
    BIOS: BIOS Date: 05/09/08 11:12:06 Ver: 08.00.10
    Processor: Intel(R) Core(TM)2 Duo CPU E7200 @ 2.53GHz (2 CPUs)
    Memory: 2012MB RAM
    Page File: 595MB used, 3310MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce 8500 GT
    Manufacturer: NVIDIA
    Chip type: GeForce 8500 GT
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0421&SUBSYS_C7473842&REV_A1
    Display Memory: 512.0 MB
    Current Mode: 1024 x 768 (32 bit) (60Hz)

    -------------
    Sound Devices
    -------------
    Description: Realtek HD Audio output
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_80860024&REV_1002
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RtkHDAud.sys

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Realtek HD Audio Input
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: RtkHDAud.sys
    Driver Version: 5.10.0000.5628 (English)
    Driver Attributes: Final Retail
    Date and Size: 7/3/2008 04:53:33, 4800000 bytes
    Cap Flags: 0x41
    Format Flags: 0xFFF
  2. McFlapnJacks

    McFlapnJacks Newcomer, in training Posts: 22

    Make sure your graphics card isn't loose, that goes for anything else in your computer. It's a nice computer so I really don't know why it would just restart. But if it only happens when playing games/handling graphically intense things, than i would suspect a problem with your graphics card. Try taking it out and using your on board graphics. Or update your graphics cards driver to the newest version available.

    This is the newest one available for you "http://www.nvidia.com/object/winxp_169.21_whql.html"

    These are some release notes about the driver "http://us.download.nvidia.com/Windows/169.21/169.21_WinXP_Forceware_Release_Notes.pdf"

    (remember to remove the quotation marks.)
  3. McFlapnJacks

    McFlapnJacks Newcomer, in training Posts: 22

    Don't forget to back up the drivers you have now, and have you tried rolling back to a previous system restore point?
  4. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +32

    Another thought:

    Since the problem made itself known in October, you should still be in warranty. The problem could be:
    1. Bad graphics card
    2. Bad RAM chip

    Both should be covered under warranty, both are hardware.
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.