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Computer hangs at black screen with underscore after factory reset

Discussion in 'Windows BSOD, Freezing, Restarting Help' started by jim13, Nov 26, 2011.

  1. jim13 Newcomer, in training

    My HP Pavilion a6232n PC had the blue screen error a lot so I factory reset it. After that, it wouldn't start anymore and hangs at a black screen with a blinking underscore after the HP logo. I tried to boot the windows vista recovery disk from the boot menu but it doesn't work. It still goes to the black screen whether I boot the cd or hard drive first.

    EDIT: It sometimes displays "DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER". I don't have a system disk and I have read that the recovery disk can be used for it. When i put it in and press enter, it just has the black screen without the message anymore.
    jim13, Nov 26, 2011
    #1

  2. Tmagic650 TechSpot Ambassador

    You may have a bad or corrupt hard drive. Have you checked that the hard drive is detected in the bios?
    Tmagic650, Nov 29, 2011
    #2