I believe I have a virus but I am lost on what to do. Here is that I tried. I am running Windows XP Home. I run SAV as my Anti-Virus software. When I was running my antivirus, I was getting error 1304 - cannot write to VPTRAY - make sure you have access. My AV would then stop and try to install. When I tried to run CCleaner, it will not open. Same goes for Spybot. When I attempted to run the computer in safe mode, I recieved a blue screen stating that my computer was shutting down with a Technical error of STOP: 0X00000073. I couldn't even open it in safe mode. Since I use my computer for work, I am now stuck. Can any one help me out?