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Computer Keeps Crashing

By 2magichands
Oct 19, 2008
  1. Hi,

    I hope someone out there can help me, whenever I use my computer it always crashes without warning, when it restarts, it gives me the following error code:

    BCCode : 9c BCP1 : 00000000 BCP2 : F7723050 BCP3 : B2000000
    BCP4 : 1040080F OSVer : 5_1_2600 SP : 3_0 Product : 256_1

    Can anyone explain how I can resolve this problem, or should I start shopping for a new machine.

    Please help me......
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Click start-->Run--> c:\windows\Minidump

    Then Attach [​IMG] the latest Minidump(s) to a new reply

    Minidumps can help determine what specifically is the fault
    In most cases, users need to confirm that all device drivers (or Computer, or Motherboard drivers) are up to date
     
  3. 2magichands

    2magichands TS Rookie Topic Starter

    Mini Dump Attached

    Hi,

    This is the latest Mini Dump...not sure if I have attached this correctly........
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Hmm, that's a strange one

    It says the CD drive faulted playing World of Warcraft
    I've seen so many WOW faults, I've now concluded that this must be the worst programmed game ever

    Not sure what to say.
    Uninstall WOW
    And possibly check for any driver updates to your CD\DVD Drive

    That's all, I know :)
     
  5. 2magichands

    2magichands TS Rookie Topic Starter

    Thanks...

    I will see if that helps...many thanks for your help.

    My computer does randomly crash when playing other games though its not just WOW, do you think this could be the Drive causing the problems....??
     
  6. 2magichands

    2magichands TS Rookie Topic Starter

    Oh...just remembered that WOW is saved on my hard drive....there is no disc in the CD Drive....
     
  7. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    I doubt it (presently)

    As I said, seen too many of these wow issues now

    The easiest option is to uninstall it
    Otherwise this thread will grow to 20 or 30 posts, and may take a few days !!




    It's still wow
     
  8. 2magichands

    2magichands TS Rookie Topic Starter

    many thanks :)
     
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