So I've had this computer for about 3 years, and it's always worked perfectly fine. It randomly started freezing every 10-15 minutes after I had tried to watch a movie online. I've run all the virus scans and everything, and I deleted all the viruses I had and everything. It worked like normal for about 5 hours, and then started freezing again. I've run all the virus scans again, and nothing works.
When it freezes, everything just stops, and no matter how long I wait (I've waited up to 24 hours) it won't unfreeze and has to be restarted. Anyone help? And I'm not so good on the computer terms, so dumbing it down would be helpful.
And now, I've started doing the '8 Step' thing, but my computer is still freezing, and I've already had to restart once. My computer's being slow (which it never has been), and I'm still on the anti-virus part of step 1.
Thanks for any help
***EDIT: So I've been trying to follow the 8steps for about 3 days, but I'm having a lot of trouble with it. In step 1, I couldn't get through the virus scan without it freezing. I tried for hours, but no avail. I downloaded the firewall (COMODO), but it gave me alerts for 20 minutes straight, which kept freezing my computer, so I uninstalled it and I'm going to try to other firewall afterwards. The CCleaner didn't give me much trouble (only froze twice), and I got through Step 3 just fine. But in step 4, the Mal-Ware part, it took me 3 hours of many tries just to get through a Quick Scan, much less a full scan. And once I had gotten through the Quick Scan, it froze and broke as soon as it finished. I rebooted, and I was able to delete the offensive items, but there was no log.
Can anyone help me out? My computer's just not working with me. :/
***EDIT: I finally got the logs, in quick scan modes though. The AntiSpyware & HiJackThis are here, and the other one is below.
Thanks for any help
When it freezes, everything just stops, and no matter how long I wait (I've waited up to 24 hours) it won't unfreeze and has to be restarted. Anyone help? And I'm not so good on the computer terms, so dumbing it down would be helpful.
And now, I've started doing the '8 Step' thing, but my computer is still freezing, and I've already had to restart once. My computer's being slow (which it never has been), and I'm still on the anti-virus part of step 1.
Thanks for any help
***EDIT: So I've been trying to follow the 8steps for about 3 days, but I'm having a lot of trouble with it. In step 1, I couldn't get through the virus scan without it freezing. I tried for hours, but no avail. I downloaded the firewall (COMODO), but it gave me alerts for 20 minutes straight, which kept freezing my computer, so I uninstalled it and I'm going to try to other firewall afterwards. The CCleaner didn't give me much trouble (only froze twice), and I got through Step 3 just fine. But in step 4, the Mal-Ware part, it took me 3 hours of many tries just to get through a Quick Scan, much less a full scan. And once I had gotten through the Quick Scan, it froze and broke as soon as it finished. I rebooted, and I was able to delete the offensive items, but there was no log.
Can anyone help me out? My computer's just not working with me. :/
***EDIT: I finally got the logs, in quick scan modes though. The AntiSpyware & HiJackThis are here, and the other one is below.
Thanks for any help