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Computer keeps shutting down randomly?

Discussion in 'Windows OS' started by nick1192, Feb 9, 2009.

  1. nick1192 Newcomer, in training

    My computer keeps shutting down randomly and when I log back on I get an error code saying

    BCCode : 1000008e BCP1 : C0000005 BCP2 : 8052F9E3 BCP3 : F652C744
    BCP4 : 00000000 OSVer : 5_1_2600 SP : 0_0 Product : 768_1

    C:\WINDOWS\Minidump\Mini020909-06.dmp
    C:\DOCUME~1\Rizzo\LOCALS~1\Temp\WER1.tmp.dir00\sysdata.xml


    I dont know what to do

    Please Help,
    Nick
  2. Route44 TechSpot Ambassador Posts: 12,022   +18

    0x8E issues are hardware related though sometimes they can be caused by drivers.

    These are often, but certainly not always, due to corrupted memory.

    First run Memtest on your RAM for a minimum of 7 Passes (8 individual tests per Pass). Any errors and you have memory that needs to be replaced.

    www.memtest.org (it is free; some websites try to get you to pay)

    * Get back to us with the results