Computer only runs in safe mode - how to repair, if possible?

[Teh JeY]

So, a really bad trojan infection causes the computer to. restart after it loads the Windows XP thing.

With a little trickery, I can get it to operate in safe mode, but is it possible to repair like that?

Or should I just reformat it with my windows XP disk?

I'd like to be able to just repair it if possible, but If I can't, I will, I have an external hard drive to back my files up to.

 

[Tekkaraiden]

Your best bet would to do a complete format. Depending on how nasty the infection was you might want to consider running www.killdisk.com as well.

 

[Char_X]

you should format it i think.

 

[mflynn]

Little early to format yet!

If you can get to Safe Mode with networking then..

Do the TechSpot 8 steps: https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/

Skip no steps (do not install another virus scanner if you already have one, ask me before installing a Firewall).
avg

Most importantly update MalwareBytes (MBAM) and SuperAntiSpyware (SAS)!

Before you scan with either MalwareBytes or SuperAntiSpyWare do the Extra Configs below these have become most important lately

SuperAntispyware extra config

After installed double-click the icon on your desktop to run it.

Update the program definitions.

Click the Preferences button.

Then Scanning Control.

In Scanner Options make sure all boxes are checked except #3 Ignore System Restore.. are checked:

MalwareBytes extra config

After update but before running
Click settings and confirm all are Checked.

I repeat Update these 2 programs.

Run them and attach their logs.

Do this correctly and we will make a short job of this!

Mike