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Computer restarts after installing new RAM

Discussion in 'Processors and Motherboards' started by Core_iExtreme, Jan 24, 2013.

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  1. Core_iExtreme TechSpot Member

    My computer constantly restarts after I install new ram. My specs are:

    Dell Precision 380
    Intel Pentium D 935 @ 3.2GHz, 4MB L2 Cache
    4GB DDR2 SODIMM (recently upgraded) @ 667MHz, unbuffered, non-ECC
    ATI Radeon HD4830 @ 512MB GDDR3
    400GB SATA HDD @ 5400 RPM
    Windows XP/7 dual boot
    Dynex 520w Power

    I had 4x512mb DDR2 ECC RAM before and upgraded to 2x2GB DDR2 SODIMM for performance upgrade. The problem is that my computer constantly restarts. The first time I installed the RAM I got to boot into windows but my color and resolution was messed up. I haven't been able to boot into windows either xp or 7. I updated my graphics driver and BIOS from A07 to A09 and still no change. Some people are saying to change the RAM voltage but I don't know how. My BIOS doesn't have such a feature or option.

    PLEASE I need help, purchased these 2 sticks for $35. I don't want the feeling that I got ripped off or scammed. Many thanks!
  2. Cobalt006 TechSpot Booster Posts: 824   +44

    Maybe the wrong ram for your mother board. Did you check before you bought the ram to see what the specs were for the ram. Run a scan on the computer with your old memory installed at http:// www.crucial.com/index.asp
  3. St1ckM4n TechSpot Maniac Posts: 1,537   +202

    ..How did you install SODIMM sticks into a desktop? I think you need to look back and confirm your specs.

    Also, post a photo of the sticks. We need to see which of the four slots you put them in.
  4. Core_iExtreme TechSpot Member

    I installed the RAM with simply inserting the RAM into the slots LOL. I got all of them pinned down and strapped. I found out that when I installed one RAM stick, it would work but the other didn't. I'm not sure if the other RAM is faulty or not but when I turned on the computer with BOTH the RAM sticks installed, I was able to get into my BIOS at LEAST. I found that it read my RAM, "4.0GB DDR2 SODIMM" but I just couldn't boot into either Windows XP or 7.
  5. Cobalt006 TechSpot Booster Posts: 824   +44

    Are both sticks of the new ram the same? Well at any rate your computer calls for PC6400 DDR2 or PC5300 DDR2 Non ECC or ECC Ram. It good bet your ram you bought is not right for the board.
  6. Cinders TechSpot Chancellor Posts: 1,312   +12

    SODIMM is laptop memory, so something is screwy in St. Lewy.
     
  7. TheHawk Newcomer, in training Posts: 65

    Yes, SODIMM is generally made for laptops and portable devices. If you power down, remove the power cord, press the power button a few times, then put in the original memory, what happens?
  8. St1ckM4n TechSpot Maniac Posts: 1,537   +202

    Yes, this is what I was getting at with SODIMM..
  9. TechGamer TechSpot Booster Posts: 242   +11

    Unless you get Memory which is compatible with the motherboard u can keep trying.. but wont work
  10. hahahanoobs TechSpot Booster Posts: 485   +31

    Are the SODIMMs the same length as the ones you took out?