Hey, I'm having a big problem here...Someone help me, please!! I just got a brand new Dell computer with these specs: P4 2.6 1 GIG RAM 1 40 GIG Maxtor Hard Drive (C 120 GIG Western Digital Hard Drive (D (from my old computer) ATI Radeon 9800 It ran fine the day I got it. The second day it started dropping me out of every video game I played, no matter what. Then it gave me a blue screen and error messages, regardless of whether or not I was playing a game. The latest message was this: Stop: c000021a {Fatal System Error} The Windows Subsystem System process terminated unexpectedly with a status of 0xC0000005 C0x75e94070 0x0066e1cc The system has been shut down. I have tried everything!! Reformatting Reinstalling Windows XP Home Now I can't even get the computer to finish installing Windows. It just gives me a blue screen with error message towards the end of the installation. Does anyone know what this is all about?? The file it keeps referring to keeps changing. I'm completely at a loss. I've seriously tried everything I can think of, but now I'm afraid I'll have to get a new computer. I'd appreciate any help at all. Thanks!
If you built the machine yourself, reset CPU, memory, cards, everything. If you buy the machine from a store, return it immediately.
definetly call Dell. this is unacceptable for a brand new machine. their service is well respected in the pc world, and you at least should give them a call and see what they say. i'd ask what programs or windows/system changes you made in the first 2 days if any, but still, just call dell.
I cannot tell you how many brand-new Dell systems I've seen with problems straight out of the box... (or I'd be shot). But let me just say... I've seen a whole lot. Do not fix the problem yourself. Use your warranty while you've got it! I think you are right in guessing it is a memory problem. But who knows? It could be a number of things. It could be the CPU, the system board or even the graphics card. But my bet it is on the memory here.
