Computer running slow... please analyze

Status
Not open for further replies.

DulaxTwo7

Posts: 36   +0
My computer has been running very slow and i fear that there may be a virus or something to that effect. there are no rootkits according to panda. please take a look at my logs and let me know. thanks for your help, this service is amazing.

Al
 
Remove HijackThis entries
  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    R3 - URLSearchHook: (no name) - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.


This next step is purely optional however viewpoint is considered foistware and is not needed on your computer,

Go to Start > Run and copy/paste or type: taskmgr
  • Under the Processes tab find the following tasks or processes:
    ViewpointService.exe
    ViewMgr.exe
  • Highlight and click "End Process".
  • Exit Task Manager.
Click on Start > Run and type: services.msc
  • Press "OK".
  • Click the "Extended tab".
  • Scroll down the list and find the service called "Viewpoint Manager Service"
  • When you find the service, double-click on it.
  • In the Properties Window > General Tab that opens, click the "Stop" button.
  • From the drop-down menu next to "Startup Type", click on "Disabled".
  • Now click "Apply", then "OK" and close any open windows.
Click on Start > Settings > Control Panel > Add/Remove Programs > highlight and remove all references to Viewpoint - i.e. Viewpoint, Viewpoint Manager, Viewpoint Media Player.

Finally, delete the following folders if they still exist:
C:\Program Files\ViewManager\ <-- and delete this folder
C:\Program Files\Viewpoint\ <-- and delete this folder
 
Status
Not open for further replies.
Back