Computer Shut Down

By walkingsticks75
Dec 19, 2009
  1. When ever I turn off my HP printer my Windows Vista computer shuts down and when I notified HP about the problem they alleged my chipset needs updating, yet my computer is only 9 months old I upgraded it to 4GB three months ago and according to Dell my chipset is compatible to the HP. What other things could cause a computer to shut down whenever the printer is turned off?
  2. bushwhacker

    bushwhacker TechSpot Chancellor Posts: 783

    and you didn't mention that you actually updated your chipset drivers or not. Did you?
  3. walkingsticks75

    walkingsticks75 TS Rookie Topic Starter

    I talked to Dell and they assured me my chipset driver was up todate
  4. Puiu

    Puiu TS Evangelist Posts: 1,802   +483

    this is a driver problem. try a different version (first uninstall the ones you have).
    If that doesn't work then the problem is windows related and only a fresh install will solve it. try windows 7 while you're at it. (the free RC or the final build, both work just fine)
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