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Computer shuts down during memtest

By mickyjune26
Apr 26, 2007
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  1. My comp was suddenly shutting off during movies, music and internet browsing. It gen didn't shut off while standing still.
    I used the Dell OS CD to erase the partition and format NTFS (reg, not quick). During the menu's before the formatting and during the formatting, it continue'd to shut off.

    Now I don't have an OS.

    On another comp, I burned two CDs, one is Window MEm Test and the other is memtest. The computer passed the Windows mem test on all 11 counts of the adv scan. It keep restarting during the other CD, with memtest.

    Neither memory testers show an error while they are running. Both are run in default mode, as configured when I burned the ISOs the their CDs.

    I ran the built-in diag tool in the Bios, but it could only run half the tests, because the diag utilies on the HD are erased. I don't have the drivers and utilities CD that it asks for.

    Is this a memory prob, power supply, or what? I don't really have money to take to a repair shop or buy parts without knowing the prob.

    Let me know if you need any more info.
  2. mickyjune26

    mickyjune26 TS Rookie Topic Starter

    No OS
    Pent 4 2.66 Gh
    384 RAM
    Dell inspiron 5100
  3. Nodsu

    Nodsu TS Rookie Posts: 9,431

    It can still be a RAM issue. Also overheating.
  4. CCT

    CCT TS Evangelist Posts: 3,556

    If that is the laptop blow the crud outa the vent.

    :)
  5. mickyjune26

    mickyjune26 TS Rookie Topic Starter

    It's fixed. Turns out the heat sink was covered in dust and dirt. I took it out and now the fan blows the air right through the heat sink.

    Hasn't shut down since. wish I would have done that before reinstalling. Then again, now Ill have a nice fresh install and a backup too!

    Thanks all!
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