Before I begin i must apologize if i have broken any unwritten rule on the forums, i am new to the site.
Now, i have had my computer for some time now and thing have been working great. To make a long story short, whenever i open a large program such as a video editing program or a PC game the computer will become "Unresponsive" or "Frozen". Ctrl+Alt+Delete does nothing, my mouse icon doesn't move, even the lights on my keyboard turn off. The only way to exit this is to do a Hard Reboot. I am quite confuzled by this. I have run many virus scans and cleaned out my system to no avail. Tech Support refuses to help me because i am no longer under warranty. I even bought a new video card, nothing seems to help. I am not Tech challenged but will not pretend to know what i am doing. Any suggestions for me?
Also, i get a window every so often telling me Windows Explorer has stopped working.
I am Running Windows Vista Home Premium 32- Bit, Service pack 1.
It's an HP desktop if that helps.
The rest of my specs should be included elsewhere on this page.
Now, i have had my computer for some time now and thing have been working great. To make a long story short, whenever i open a large program such as a video editing program or a PC game the computer will become "Unresponsive" or "Frozen". Ctrl+Alt+Delete does nothing, my mouse icon doesn't move, even the lights on my keyboard turn off. The only way to exit this is to do a Hard Reboot. I am quite confuzled by this. I have run many virus scans and cleaned out my system to no avail. Tech Support refuses to help me because i am no longer under warranty. I even bought a new video card, nothing seems to help. I am not Tech challenged but will not pretend to know what i am doing. Any suggestions for me?
Also, i get a window every so often telling me Windows Explorer has stopped working.
I am Running Windows Vista Home Premium 32- Bit, Service pack 1.
It's an HP desktop if that helps.
The rest of my specs should be included elsewhere on this page.